Business Details
About
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GA-124941 Navigating through the world of auto, home, and life insurance can be a bit puzzling. That's why having someone who genuinely loves handling it on your behalf can make all the difference. Our main aim is to create an incredibly welcoming experience, right from the moment you reach out to us. If your past interactions with insurance companies have left you feeling less than thrilled, we warmly encourage you to give us a call. Let us unveil the true meaning of exceptional customer service right here in Suwanee, GA.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Tom Houlihan - State Farm Insurance Agent
950 Scales Road, Suwanee, GA
30024, United States
Hours
Reviews
5.0
308 reviews
5 stars
304
4 stars2
3 stars1
2 stars1
1 star0
- BFBrendan Franke6 days ago5.0Liz is awesome, I appreciate her patient attitude and willingness to help. She’s super efficient and quick to action which I know can be hard to do but I appreciate nonetheless.
- HHHamid Reza HassanzadehSep 24, 20255.0Had a very smooth transition to state farm with help of Liz and Amy. Thank you guys.
- SSSSep 22, 20255.0They are always willing to assist, great customer service.
- CBCynthia BrownSep 16, 20255.0I simply love this office. Recently Stephanie helped me change homeowners' insurance policies and her customer service is unmatched. 10 out 10 recommend this office. I have been with them for 10 years!
- MPMichelle PetitSep 13, 20255.0Tom Houlihan- State Farm Insurance, insures everything in my house. My house our cars and my grown daughters car for at least Thirty years. Recently I had an accident. The staff was very patient and helpful. All I had to do was describe the accident. They told me where to get a rental car and recommended a place to have my car repaired. Two phone calls and a drive to the car rental and drop off my car at the collision repair. Three days later I picked up my freshly repaired and detailed car. Bingo bango, no fuss no muss. Mr Houlihan staff took care of the rest. The staff is fabulous!!! By the way Classic Collision that they recommended was also was wonderful. Kept me informed as they completed each step of the repair and returned my car fixed and looking brand new.
Frequently Asked Questions About Tom Houlihan - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.