Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Proudly servicing 5 locations in Northwest Indiana since our inception in 1983, the Tom & Ed’s mission has always centered around treating customers like family.
Location
Tom & Ed's Autobody of Burns Harbor
239 Melton Road, Burns Harbor, IN
46304, United States
Hours
Reviews
4.6
68 reviews
5 stars
56
4 stars
6
3 stars1
2 stars1
1 star
4
- JOjessica oconnorOct 30, 20255.0I have used Tom and Ed’s over the last decade. And they always are extremely friendly and professional and go above and beyond to make sure we understand what they will be doing and where they are at along the way and then deliver a excellent product so much that you can never even find where the damage was in the beginning. I wouldn’t go to any other place for bodywork ever. And Diane is amazing from start to finish.
- NNNealOct 20, 20245.0Hit something on the highway nearby and stopped into their shop. Super helpful and quick to help me get back on the road. Really appreciated their help!
- NCNicole CorriganJan 15, 20235.0They did a great job with my car.
- JLJacob LukachOct 29, 20225.0My car looked terrible after I was hit, it looks like a new Verano again!
Frequently Asked Questions About Tom & Ed's Autobody of Burns Harbor
Do I have to repair my vehicle where the insurance company suggests?
You have the legal right to choose the shop of your choice to repair your vehicle. Tom & Ed's Autobody works directly with all insurance companies, and possess the training and state of the art equipment to safely and efficiently repair even the most sophisticated vehicles.
I received an estimate from the insurance company what should I do?
Just bring the estimate to Tom & Ed's Autobody. We honor all insurance estimates, regardless of amount. We will work directly with the insurance company to document all damages and restore your vehicle to pre-accident condition. Remember, estimates are just starting points, and changes to them can be made once the vehicle is disassembled and all related damages can be seen.
Do I need more than one estimate?
No. There is no law requiring you to get more than one estimate. You only need one estimate from the place you want your vehicle repaired. If the insurance company wants a second estimate, they can send their own appraiser to look at the vehicle. Then Tom & Ed's Autobody will honor the insurance company’s estimate.
My car might not be safe to drive, what should I do?
Never drive a vehicle that may be unsafe. Your safety is worth much more than the cost of a tow, and most insurance policies have coverage for towing. Call Tom & Ed's Autobody and we will have your vehicle towed to our safe and secure lot.
You have the right to choose a repair shop to fix your vehicle so if you want Tom & Ed's Autobody to repair your vehicle, you have the right to choose us.
Basically, get the CLAIM NUMBER from your insurance company and Tom & Ed's Autobody will be able to start the process and get you scheduled to repair your vehicle. If you need help getting the CLAIM NUMBER we can help you with that too. It’s that easy and that is our goal to provide excellent customer service from the start to the finish.
Do I need an appointment for a collision repair or auto painting estimate?
In order to properly estimate your repair, we ask that you schedule an appointment either online or by giving us a call.