Tire Barn Warehouse

4.3
911 reviews

About

Tire Shop
Visit Tire Barn Warehouse for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Barn Warehouse
1328 West McGalliard Road, Muncie, IN
47303, United States

Hours

Reviews

4.3
911 reviews
5 stars
675
4 stars
81
3 stars
22
2 stars
32
1 star
101

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Don and Geneva for their exceptional service.

Service Speed

Customers frequently reported long wait times, often exceeding initial estimates, leading to frustration and dissatisfaction.

Pricing Issues

Several reviews highlighted concerns about pricing, with some customers feeling overcharged or misled about costs.

Professionalism

There were mixed reviews regarding professionalism, with some customers noting unprofessional behavior from staff, particularly in handling complaints.

Quality of Work

While some customers were satisfied with the repairs and services, others reported issues with workmanship, including improper tire installations and unnecessary upselling.
  • BK
    Bryce Karnes
    4 days ago
    5.0
    Don’t go anywhere else in Muncie! Their team is incredible, and the store manager, Geneva Huxhold, goes above and beyond. I came in late on a Friday with a flat tire, and even though they were already backed up, she still made sure I was taken care of. Truly outstanding service!
  • MB
    Matt Brumfield
    6 days ago
    2.0
    I have purchased alot of tires from you. But this time was so bad. When I arrived they told me it would be about an hour wait and I was fine with that. In fact they did take my truck in which was under the time but it took the guy over 2 1/2 hours to install my tires!! The worst service I have ever experienced with Tire Barn!!! The manager said that the workers had been so slow all day is why the wait!! He did discount some of the price, but damn if you can control time of installation by the slow employees then the slow employees need to go!!
  • AA
    Alicia
    6 days ago
    1.0
    I told them and my husband made sure to tell them that we wanted two new tires because the back left tire was running low. We wanted the two new tires put on front and the front tires that were already on the car moved to the back. They did not listen and put the two new tires on the right side ! So the original tire on the back left side is STILL on there which was the entire reason we wanted new tires anyways. Actually as I’m typing this I’m waiting on a spare tire to be brought to me because the tire went out on me as I was driving, which could have caused a wreck. Had this tire been changed like we BOTH originally asked I wouldn’t be sitting here waiting on yet another damn tire to be brought to me! On another note, I was charged almost 300 dollars for 2 tires that were supposed to be buy one get one free. I am highly disappointed and upset at this service I will not be back here, I should’ve just went to belle tire and paid a little more money but would have got better service!
  • VW
    Vitus Werdegast
    Nov 8, 2025
    5.0
    We were traveling through the beautiful state of Indiana when we started losing air in the right rear tire of our rental car. As with most rentals, there was no spare. We barely made it to Muncie at around 6 p.m. and I called Tire Barn Warehouse. Manager John answered and told me to bring it by, they were still open for an hour. We took it by and outstanding tire technician Don had it repaired in 20 minutes. A metal shard had punctured the tire. When I asked for the bill, John said "no charge". We were blown away. John and Don are exemplary employees and have restored my faith in humanity. To Tire Barn Warehouse senior management: you have two employees who are absolute gems. If they are representative of your company, and I'm sure they are, I commend you for having a great company and giving me the best customer experience ever.
  • KB
    Katelynn Landers Buckner
    Nov 6, 2025
    1.0
    Do not recommend. Charged about 100 more than I was told to expect. Rescheduled with very little notice twice! Threw out my old tires (I had told them I wanted to keep them) Parked my bumper on the curb worsening the crack and scratching the bottom up. Not sure how or why but 6 of the clips to the bumper near the hood are now out of place and bent so wont go back in. Not a huge deal but they could’ve at least tried to hide the magnets from balancing. Not to mention guy was slightly condescending when I asked about an alignment.