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KS-16987001 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renter's Insurance, and Life Insurance throughout the Lansing, KS area including Leavenworth, Fort Leavenworth, Basehor, Easton, and Tonganoxie KS. When the unfortunate incidents occur we pledge to be here to assist you-through the good & the bad.
Location
Tiffany Andrews - State Farm Insurance Agent
397 South First St., Lansing, KS
66043, United States
Hours
Reviews
4.8
52 reviews
5 stars
50
4 stars0
3 stars0
2 stars0
1 star
2
- AAAshleySep 18, 20255.0Tiffany and staff are always helpful! No matter the question or how many times I ask they are always willing to help. Would definitely recommend.
- NSNicole StreeterAug 2, 20255.0Jessica was a pleasure to work with! She helped us work through the process of securing life insurance policies on our children. She was responsive in answering questions, guided us through options with clear explanations, and was a delight as she interacted directly with our children during our visit to the office. Highly recommend!
- JCJoe ClemensAug 1, 20255.0I have been a customer of State Farm Insurance for over 50 years and the last five have been with Tiffany Andrew’s in Lansing Ks.I can’t say enough about the Friendships and Kindness and Service I have received from Tiffany and her Awesome Staff.I have a bundle package auto and home insurance and I am totally Happy and Satisfied with all the Wonderful Things they do for me.They all go out of their way to give my the best service possible and I would not trade this for Nothing.Thank You Tiffany and Crew👍❤️
- LCLindsey CollinsAug 1, 20255.0Tiffany is the best agent I have ever had! When you call the office number you get to talk to a real caring person not a robot! Tiffany and her staff want nothing more than to get you the most coverage while also getting you the best price! They are upfront about how to get the best discounts! We have all our coverage through State Farm and it makes it super easy to navigate! If you want an agent who is like family then she is your agent to get! Finally, I am also highly impressed by all the local community events they both host and attend to help our town thrive! Well done!👍🏼
- MRMichael RuizJul 31, 20251.0I started my policy over the phone during the last week of May. The process was quick and easy — I was able to get insurance for a vehicle I had just purchased in under 10 minutes. I called this week with a question about a possible claim. While driving, something hit my car, causing damage to the tire and wheel. I spoke with an agent named Jessica, and initially, she advised me to get an estimate first to see if the damage was even worth filing a claim due to the deductible. I completely agreed with that. But then she kept going, saying that any claim would go on my record and increase my insurance premiums — something I already knew. I told her, “I know that,” and she snapped back saying she was “just trying to educate me.” I told her she didn’t need to, and she abruptly ended the call by saying, “If you have any more questions, call us back,” and hung up on me. I immediately switched agents. I don’t tolerate that kind of rude and condescending behavior. I called in with a simple and respectful question, and instead, I was met with attitude and dismissiveness. It’s clear that once you’re signed up, customer service is no longer a priority — they’re more concerned about getting your money than helping you with actual concerns. There are plenty of better, more respectful agents out there who actually value their clients.
Frequently Asked Questions About Tiffany Andrews - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.