Business Details
About
Property Management CompanyReal Estate Agents & Brokers
Location
TierOne Real Estate and Property Management
2715 East 3300 South, Salt Lake City, UT
84109, United States
Hours
Reviews
4.2
448 reviews
5 stars
350
4 stars
12
3 stars3
2 stars4
1 star
79
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, responsive, and helpful throughout the rental process.
Communication
Several reviews highlighted the effective communication from the management team, making the process smooth and clear.
Negative Experiences
A significant number of customers reported issues with unexpected fees, lack of transparency, and poor management practices.
Maintenance
While some customers appreciated quick maintenance responses, others reported unresolved issues and poor initial conditions upon moving in.
Overall Satisfaction
Opinions were divided, with some customers expressing high satisfaction and recommending the service, while others strongly advised against using the company.
- HKHafez K.Oct 10, 20251.0I regret having Tierone as my management company. My experience with them was extremely negative. There were trust and reliability issues. I have switched to another property management and am very satisfied with their performance. I feel that unlike Tierone, they are trustworthy, reliable, responsible, and courteous.
- SWShawn Rowley (Ronald R Weasle)Sep 23, 20255.0Easy move in, great communication throughout!
- KMKT MillianoSep 12, 20255.0quick and fast A1 service
- ARAndres ReyesAug 28, 20251.0Tier one real estate charged me $2600 for “cleaning fees” and light bulb replacements. No light bulb was broken. If you are looking to rent, avoid this company.
- URUnlimited RulebookAug 27, 20255.0We have had two maintenance issues which were resolved quickly. A washer with a burned motor turned into a plumbing expedition but was fixed promptly and the staff assured us it would be fixed asap and it was. We also had a dryer motor burned out and they had a tech come the next business day and had a decision to replace the dryer within the week. Better than apartments for sure!