Pulled into our first back in site. Both campsites on either side a mess, we asked to move, we were accommodated. Appears to be many long duration campers. Sites are cluttered and tight. Once, this may have been a pretty decent campground but obvious lack of maintenance and upkeep lends itself to a second class campsite. Alright if you are stuck. Staff member we dealt with was most pleasant.
LW
Lauren Weger
Oct 7, 2025
Our experience at Thunderbird Thousand Trails was extremely disappointing. The restroom and shower facilities were in unacceptable condition — dirty, poorly maintained, and so unpleasant that it made us not even want to use them. I would genuinely prefer to shower in a nearby river than step into those facilities again.
Customer service was equally poor. Every interaction with staff felt unwelcoming and dismissive. It’s unfortunate when you’re paying to stay somewhere and the people representing the property seem irritated to assist you.
Another major concern is that most amenities are only available until 5 p.m., which makes it difficult to actually enjoy the campground if you arrive later in the day or have plans during regular hours.
To make matters worse, the campground design is incredibly inconvenient. There are two overflow or “camping” areas across a busy road that are essentially parking lots with no access to bathrooms, showers, or any amenities. Guests placed there have to walk across traffic just to reach basic facilities — something that feels both unsafe and unreasonable.
Overall, this campground needs serious improvement in cleanliness, customer service, and guest safety. I would not recommend Thunderbird Thousand Trails to anyone until significant changes are made.
The staff is amazing, but more money should be put back into this campground for upkeep of sites, grounds, and mini golf. Looks like an old forgotten fun time, in its day! Though we were there in off season, too many full-timers/year-rounders staying here. Clean bathrooms, though. Not much to do in off season.
A lovely place for a night out! We planned a last-minute overnight trip and Sonya in the office took such good care of us and made us feel so welcome. We were late checking in and she called to see when we would arrive and was there to greet us. We got in just in time to catch a beautiful sunset on the river and spent the rest of the evening around the campfire. I only wish the hot tub stayed open into the fall and winter!
LN
larry nelson
Sep 20, 2025
When we made reservations we'll over a month in advance we reserved a deluxe member full hookup site . When we arrived we were assigned a standard site with no sewer , when I asked about the the reservations he said just because we reserved it doesn't mean we'll get it , but he did have retail sites open with full hookup if we wanted to pay for them rather than using our membership reservation . I questioned him on why do I pay for membership if that's how the system works . So not only was our site across the road there aren't any restrooms or dump station on that side and being sensors and limited mobility it creates hardships . And did I mention that when I tried calling the ranger station 4 times nobody answered but when I drove back over there was one person in the station and another siting on the porch of the office .