The Wonder Emporium

Reviews

• ER

  Erica Ramirez

  Sep 7, 2025
  1.0
  I was excited to visit this new store that my aunt had raved about for its unique items. When my sister and I went with her, we were impressed at first, especially with the selection of books we were interested in purchasing. As I was browsing, I opened a small box that had no tape or wrapping—it wasn’t sealed, so I simply lifted the lid to check the item I was considering buying. The instructions slipped out and fell on the floor. As I was picking it up, suddenly the male owner approached me in a harsh tone, saying now that I had opened it, he couldn’t sell it. I was shocked by his stern comment and didn’t know what to say, but both my sister and my aunt witnessed it and were just as surprised. After that, I no longer felt comfortable and immediately left the store with my sister. I don't usually post reviews but when I've encountered such a undeserving rude comment from someone representing their business, I feel I need to caution others. If the owner doesn’t want customers opening items, he should consider providing a display sample so people can actually see what they’re buying. Instead, (from what I can recall) there were signs everywhere saying, try to avoid touching everything in the store, which makes no sense—how can anyone buy something without knowing what's inside? I was really looking forward to supporting a local business, but after such rude treatment, I will never return.
• SS

  Slayer

  Aug 27, 2025
  1.0
  Worst customer service, the lady there just keep staring at me like i'm going to steal something. I hated everything in that store. I just left because how uncomfortable I felt. I was trying to look for jellycat stuffed animals, but they all sucked. I expected they had more stuffed animals, but they didn't. How disappointing......
• JM

  jeff mcguire

  Jun 21, 2025
  5.0
  I visited the Wonder Emporium for the first time today to find a gift for my granddaughter, and I was delighted by the experience. They even offered to gift wrap her presents, which was a lovely touch. The husband and wife who run the store were incredibly friendly and enjoyable to chat with. It felt refreshing to shop in a physical store rather than ordering toys online from Amazon. I will definitely return for future gifts.
• DW

  Danial Wooten

  Apr 28, 2025
  2.0
  I called him today at night and he didn’t even answer me
• PE

  PCJ E

  Jan 21, 2023
  1.0
  First time at this store and will definitely be the last. My son and I, were definitely racially profiled by the owners. We were the only Latinos in the store at the time. Both male and female individuals behind the counter were just watching us from beginning to end, as if we were going to steal something. There was definitely no warm welcome or greeting. They made us feel so uncomfortable. Shame on them!