The Venetian Las Vegas

Reviews

• MB

  Mickael Bou-Samra

  4 days ago
  1.0
  We stayed at The Palazzo at The Venetian for one night, and it was by far the worst hotel experience we’ve had in Las Vegas. While checking out the minibar, we briefly picked up a few items to see what they were and immediately put them back. Somehow, their ridiculous “sensor” system registered this as a purchase and added minibar charges to our checkout receipt. When we confronted the front desk, the staff member brushed us off and claimed the system would later “detect” that the items were returned, saying the charge would automatically drop. We tried to make sure it was actually removed, but he became condescending and dismissive, insisting there was “nothing else he could do.” It’s an absolute scam. I’ve stayed at many hotels in Vegas, and this was by far the worst experience — from the minibar setup to the terrible customer service. If I could give negative stars, I would. Avoid this place at all costs; there are plenty of other hotels on the Strip that treat their guests with respect.
• KH

  Kath Henn

  5 days ago
  4.0
  The Venetian is a beautiful, luxurious place with so much to offer. We are not regulars in Vegas and don't plan to go back so it was a one and done kind of trip. We stayed at the Venetian because of the convenient access to the Sphere where we watched the Eagles concert. Our room was wonderful. The window looked out on the Sphere and it was fun to watch. We had 4 adults and our suite was spacious and clean. The beds were comfortable and the sunken living room made it easy for us all to hang out together. The bathtub and the robes were a wonderful treat. Eating at the Venetian was a good experience as there are so many choices and they were all good. The outdoor bar and the pools offered a relaxing atmosphere with attentive servers. The 4 star is a reflection of the price, the customer service at the concierge desk down in the lobby and one item at the pools. The prices were high for everything, the room rate, the food, the pool chairs, expensive all around. The concierge was not really interested in helping me when I had a question about airport transportation. They seemed very interested in the people that were obvious regulars, which we were not. The chairs poolside are all reserved for purchase. I would have liked it if there were more options for those of us that did not want to pay for chairs by the pool. I feel that the room rate should be enough to get me a chair in the sun next to the pool without an additional cost. We are not gamblers so I can not speak to anything about that aspect of the Venetian. If we ever do come back I think I would be more of a Freemont Street kind of gal.
• AN

  Anu N.

  6 days ago
  4.0
  Our trip was 3 nights and we had a party of 4 celebrating our 60th birthdays. We were extremely disappointed with the following: 1. Nothing special was done for us to commemorate the birthday celebrations. 2. When booking, (10/16-10/19/25) we specifically asked for rooms near each other and situated on a high floor since we needed to have quiet spaces to get rest. We booked 2 newly renovated queen suites. 3. When we checked in at 5pm, our second suite was not ready! We had to wait over 3 hours to access the second suite! 4. The rooms were too far apart - so the next day we asked for closer rooms. This took another 3.5 hours and when we went to move in we had a king suite instructor of a 2 queen suite! 5. We once again asked to be moved closer and in 2 queen suites!! That was our l original booking, after-all. The agent at the front desk had us wait 4 hours and we were asked to move from the 25th to the 3rd floor. To make us feel better, we were given one grand suite. It was not as grand as we expected. The rooms while finally closer to each other were not newly renovated and the noise level was not acceptable. The grand suite didn’t have trash cans or shower caps! After asking numerous times we found a different option. We stayed for two nights and while the manager waived the resort fees and comped some of the meals, we felt more should have been done to offset the inconvenience our group felt during this short trip. We would like to give The Venetian/ Pallazo another chance to change this experience to one that is more enjoyable and pleasant. Please let us know how you can help us. We would be open to visiting Las Vegas between December and February if you can provide an offer that is lucrative.
• OC

  Office Calendar

  Oct 14, 2025
  3.0
  We stayed at the hotel for a week. The location is great, great for the Sphere when bridge is open. When we went it was not. Other then that the service is horrible. We were in a suite -prior to arrival we called the hotel to say we where celebrating birthday. When we got to our room, we where surpised there was nothing, no water ,no snackbar, no mini bar empty. After flying 6 hours we did not even have water in the room. The bottle in room was open. We called the fronk desk they did nothing. I called concierge it took 3 days and 6 calls and me going in person to see front desk to ask if there was to be a mini bar, snacks or water in room. NO ONE COULD TELL US AFTER 3 DAYS -WE GOT WATER ...........AND A MINI BAR FILLED. PICTURE BELOW. FOR $2800 A NIGHT YOU WOULD THINK IT HAD AT LEAST THAT. THE BIGGEST THING THAT GETS ME, THE HOTEL DID NOTHING FOR MY BIRTHDAY, NOT A NOTE NOTHING. WE HAVE STAYED AT SOME MANY HOTELS IN LV- WE GO 3 TO 4 TIMES AYEAR AND THEY ALWAYS DO SOMETHING FOR US .WHEN YOU ARE IN A SUITE, DINING 5 STAR, RENTING CABANAS ,AIRPORT TRIPS ETC WHEN YOU SPEND TOP MONEY YOU EXPECT TOP SERVICE. WELL THE HOTEL FALLS FLAT WITH SERVICE IN HIGHER AREAS. THE BEST PEOPLE THAT WORK AT THE HOTEL ARE THE FOOD SERVERS AND THE GIRLS AT THE SPA AND THE STAFF AT THE MAIN CABANAS ..............THEY ARE 100 PERCENT WONDERFUL management and conceirge not worthy. THE VENETIAN HAS THE BEST PRIVATE CABANAS -THAT IS THE TRUTH. Hospitality is lost at this hotel and it is a shame. My family spent a weekend at Wynn with friends and they had a basket in the room, welcome note, a bottle of champagne. They called to see how the trip was.etc........helped with tickets ,etc. If you are looking for top customer service go elsewhere. As for the room not worth $2800 a night, it is like a man cave dark ,glummy, and had couch attached to main bed, so weird .Are people to sit and watch you ...............other hotels have fancy high quilty rooms for that much money. I forgot the conceirge-NOT WORTH THE MONEY -WHAT A WASTE -BETTER FOOD AT FOOD HALL -They dont even let you take food or coffee to room. I was sick one morning my wife went to get me coffee and they told her she had to bring back the cup,,,,,,,,,,and she could not take food to room. They have very little eggs and bacon,,this is not 4 or 5 star food.. Again elsewhere for this. This is a honest review for someone who will spend hard earned money but expects good service. If we did not want good service and to be pampered I would stay in a motel.
• HB

  hosam “badr”

  Oct 13, 2025
  5.0
  In the name of Allah, the Most Merciful, the Most Compassionate My dear brother, I am not writing to argue, but because I truly wish for you what I wish for myself — to know the true path to God, to live with peace in your heart, knowing who created you, why He created you, and where you are going after this life.🌴🌴 God sent all prophets with one message: to worship Him alone without partners — not to worship any human or creation. The Creator is unlike His creation; He does not need a son or an intercessor to forgive or to show mercy.🪷🪷 We Muslims love Jesus (peace be upon him) deeply. We believe he is a noble messenger, born miraculously from Mary the pure — but both are servants of God, created by Him. God says in the Qur’an: “Indeed, Allah is my Lord and your Lord, so worship Him. This is the straight path.” [Maryam 19:36] Think about this: If Jesus were God, to whom was he praying when he said, “My Father who art in heaven”? If God needed to become a man to forgive, would that not make Him dependent — when He is the All-Powerful, the All-Capable? Islam calls you to a direct connection with God — no priests, no intermediaries, no confession booths — just you, your heart, and your Creator. I’m not asking you to change your faith now, only to open your heart and sincerely say: > “O God, if Islam is truly Your religion, then guide me to it, and do not let my heart resist the truth.” Whoever says this sincerely, God Himself promises to guide him: “Those who strive for Us – We will surely guide them to Our paths.” May Allah show you the truth clearly, fill your heart with peace and light, and gather us together in His paradise as He gathered us in this message.🌹🌹🌹