The UPS Store

4.1
288 reviews
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Business Details

1521 Alton Rd, Miami Beach, FL
33139, United States
(305) 538-5076
https://locations.theupsstore.com/fl/miami-beach/1521-alton-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1666 in Miami Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At 15th And Alton.

Details

  • DeliveryNot available

Location

The UPS Store
1521 Alton Rd, Miami Beach, FL
33139, United States

Hours

Reviews

4.1
288 reviews
5 stars
213
4 stars
13
3 stars
3
2 stars
5
1 star
54

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and efficient, with specific mentions of employees like William, Aldo, and Janniel for their exceptional service.

Efficiency

Customers noted that the store operates efficiently, with quick service and minimal wait times, even during busy periods.

Management Issues

Some reviews highlighted concerns about management and staffing, particularly regarding long wait times and inadequate employee assistance during peak hours.

Pricing Concerns

There were complaints about perceived overcharging for services, particularly regarding printing and parking fees, leading some customers to seek alternatives.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding customer service interactions that were unhelpful or dismissive.
  • TL
    Tristan Lehnert
    Nov 5, 2025
    2.0
    Slowwwwwww. Long lines, understaffed. Avoid if possible
  • AC
    Anna Paula Connor
    Sep 16, 2025
    5.0
    This UPS is the best one in Miami! Everyone is So welcoming and super helpful, William in particular always makes sure I’m taken care of and makes sure my packages are always carefully and neatly packed. I go out of my way to come here for all of my shipping needs just because of the staff!!
  • QW
    Quinn Wobbe
    Sep 12, 2025
    5.0
    Aldo at this UPS location is excellent. Couldn’t be more helpful!
  • UP
    Ulises Murillo plazas
    Sep 12, 2025
    5.0
    Gabriela es una excelente trabajadora, muy eficiente y educada, muchas gracias!!!
  • UB
    Uni.K.Wax South Beach
    Sep 4, 2025
    5.0
    Great Service it was the end of the day and associate by William was nice and patient enough to help me out. I give there service 10 stars!!!!!!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.