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The UPS Store #0984 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near I-77 & Tyvola Rd, In Front Of Costco (Next Door To Subway).
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unhelpful attitudes from certain employees.
Pricing Issues
Several reviews indicated that customers felt overcharged for services, with complaints about hidden fees and high prices for basic services like notary.
Operational Hours
Customers expressed frustration over inconsistent opening hours and early closures, leading to missed opportunities for service.
Service Reliability
There were mixed reviews regarding the reliability of services, with some customers reporting issues with package handling and delivery.
Cleanliness and Environment
Some customers noted a lack of hygiene and cleanliness in the store, which detracted from their overall experience.
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Mindfulness Thinking Now
Oct 30, 2025
5.0
An amazing experience with Cody and Caleb!!! You must go to this store and get your needs sorted!!! They are amazing!!!!
EH
Erika Hudson
Oct 28, 2025
5.0
Amazing service here!! Cody is an ANGEL!!!!! I had to go back today and Caleb helped me!!!!! Super fabulous team!!! They are so helpful, fun and easy to share challenges with! They are problem solvers!!! LITERALLY!!! Caleb helped me move 20k in inventory!!!!!! Can today get any better??!?!?!?
MM
MzBBPearl
Oct 22, 2025
1.0
Never open on time!!!
LW
Lillian White
Oct 7, 2025
5.0
I, just love coming to this location of UPS. All staff members are so friendly and helpful. They are the Best!!!
BV
Betsy Vera
Sep 22, 2025
1.0
This is the worst Agency in all Charlotte, they’ve lost my package 2 times and they just said it’s UPS. And customer service is terrible.