The UPS Store

Reviews

• MS

  Michele Stafford

  Aug 29, 2025
  5.0
  Great store! Everyone is helpful and friendly.
• HF

  helena Freedom

  May 3, 2025
  2.0
  There is an elderly female employee whose service attitude is very poor. The young man provides excellent service.
• SM

  Sara Martinez

  Mar 22, 2025
  5.0
  There’s a young man that works there, he is exceptionally excellent. He multi tasks better than anyone I know. He keeps no one waiting for too long and solves problems quickly. I appreciate him working at the ups store close to me.
• CL

  Chris Lewis

  Jan 26, 2019
  1.0
  Was told to wait "30 minutes for the notary, they are doing something"
• SR

  Sara Redenbaugh

  Feb 17, 2018
  1.0
  Update** After having the police out there and them letting us know that they are just as convinced that she is rude, unprofessional, and knowing police have been out there multiple times I have been in discussions with corporate and they basically can’t do anything. They think she is out of line, crazy, and does NOT understand their policies. They tried to explain to her that our contracts don’t expire as long as we keep paying and she is not listening. We are unable to forward our mail because of it being a business mailbox and she is going against the UPS contract that states she has to hold or forward our mail for at least 6 months (at our expense which we are willing to pay). We are missing packages, my husband’s driver’s license, and other important items!!! She has said we are having Federal chargers brought on us for fraud. It is so hilarious to think that she believes that. My one positive thing is that corporate is willing to refund my money through Oct because we had paid up front. Do NOT do business with them!!! New owner is terrible customer service. I have had my Box here for 4 years and it has been great. Now because I don’t have photo id with my home address (everything comes to their box) she won’t let me receive mail here....yet I paid a year up front & won’t refund my money for rest of the year! Threatening to send my mail back to sender.