The UPS Store

Reviews

• EW

  Emily Wiggs

  Aug 17, 2025
  2.0
  I have had good experiences here before. However, today I went to return two items (one shipping label) for Amazon and needed to put them together in a large box. The employee told me it was $69.99 for a cardboard box to put my items in. Not to ship it, just for the box. The employee was extremely abrupt and snickered when I said, “$70 for a cardboard box?” The employee then told me, “That’s why I told you to call Amazon.” I left and went directly to the UPS store nearby on state road 7 and had great customer service there. The employee is tall with short brown hair and was wearing an Atlanta Braves hat.
• CT

  cesar torres

  Apr 3, 2025
  1.0
  “I visited this store to pick up a label holder which would have taken just a couple of seconds. However, instead of simply handing it to me so I could be ready to drop off my package quickly, Donna took more time complaining that I had to wait in line. Who do you think you are? You’re not better than other people and then I had another lady in there Chiming in all because I asked for a label slip. I understand following store policies, but the way it was handled felt unnecessary and unprofessional. Donna made a simple two second task more complicated and was creating a hostile environment in front of other customers!
• TW

  Taggart Wilber

  Nov 19, 2024
  5.0
  This store is excellent. There were 3 employees I could see when I came in and all 3 were very pleasant. Smiles, laughter, focus—everything you want to see when are in a customer service setting. I use this store for all my print needs for my business including business cards, flyers, signage etc, and couldn’t be happier. 10/10!
• AF

  Alex “Afam561” Familia

  Mar 13, 2019
  5.0
  Always a great experience at this location. AJ is very helpful and get's me in and out quickly. Very happy with the service.

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