Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3612 in Naperville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
197 reviews
5 stars
138
4 stars
8
3 stars1
2 stars
5
1 star
45
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.
Pricing Issues
Several customers expressed frustration over additional charges for basic services like taping boxes and printing labels, feeling that the store was nickel-and-diming them.
Efficiency
Many reviews highlighted the efficiency of the service, with customers appreciating quick processing times and helpful staff.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the customer experience.
Staff Recognition
Specific employees, particularly Ally, Sean, and Luke, received numerous commendations for their exceptional service and professionalism.
- APAlexis Di PierroOct 23, 20255.0Excellent! Highly recommend!
- KBKyle BarthOct 4, 20255.0Wonderful store!
- NBNicholas BrothersSep 13, 20251.0Terrible store and employees. They are saying they are not part of UPS and package that they dropped off shredded is not on their standard for return. Asking to buy a box from them. Just terrible
- SMSergii MysiakAug 8, 20251.0Don't want scan my papers.
- HMHanna MoltaMar 27, 20245.0A great location - Ally is always professional and helpful.