Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2972 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mt. Rose Hwy & Wedge Pkwy, Across From Tmcc & Unr S. Campus, 1 Mile West Of Summit Mall.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.8
130 reviews
5 stars
124
4 stars0
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers noting personalized service and a welcoming atmosphere.
Efficiency
Customers frequently mention quick and efficient service, with many appreciating the fast processing of shipping and printing needs.
Staff Knowledge
Employees are recognized for their expertise and ability to handle complex tasks, particularly in shipping and printing services.
Mixed Experiences
While many reviews are positive, there are a few instances of negative experiences, particularly regarding customer service during claims and management interactions.
Store Environment
The store is noted for being clean and well-organized, contributing to a pleasant customer experience.
- MLMonica LakeOct 31, 20255.0Customer service from Kayden Mavraedis was outstanding!!! The young man made us feel welcome as if he cared about us and went the extra mile to ensure we were satisfied with our needs. Will come back just to see his smiling face!!!
- KSKati SalowskyOct 23, 20255.0Everyone is so kind and friendly every time I come in the store!! Thank you so much for all of your help and keeping what could be a very mundane task enjoyable and painless!
- HLHailey LesserOct 7, 20251.0not welcoming, 2 employees chatting with each other, no one greeted us, no other customers in the store, no one spoke to us from start to finish
- WJWendy JSep 22, 20255.0Fast, efficient and friendly.
- BBBill BartonJul 10, 20255.0The team at this UPS store was amazing. Specifically, Mony helped me with a difficult international shipment. It was a gift to my son who is attending school overseas. There was a lot of complexity to getting this correctly entered into the system but she took care of it all. She was patient and had a great attitude.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.