The UPS Store

Reviews

• JS

  James Stanway

  3 days ago
  1.0
  Run by those who are more focused on closing the store early than helping customers.
• MW

  Michael Walker

  Oct 18, 2025
  1.0
  I visited the UPS Store expecting a routine transaction, but was met with a cashier who appeared disengaged and lethargic, offering minimal interaction. Midway through our exchange, while I briefly paused to send an email necessary to complete the transaction, he deliberately prioritized another customer ahead of me. They proceeded to have a cheerful, animated conversation while I stood waiting patiently. Feeling disrespected and undermined—not just as a customer, but as someone whose time and presence were clearly devalued—I chose to leave the store calmly and respectfully. I later called to report the incident to the manager, hoping for accountability or at least acknowledgment. Instead, I was met with dismissiveness: he told me I would “get over it.” Customer service is at an all time low in this area or maybe its only poor customer service for certain kinds of customers, Who knows but I will indeed "get over" it.
• JC

  Jamie C.

  Oct 3, 2025
  2.0
  I've typically had good experiences here but my recent one was pretty frustrating. I walked in at 5:34 and asked if there were still notary services available and while pulling down the metal shutter (obviously closing up the store early) I was told they stopped doing them 5 minutes ago. So not only could they not be bothered to do a 3 minute service, they closed the store nearly 30 minutes earlier than their posted hours. So I would caution people about going to this location after 5pm since it seems to close early depending on who is working that day.
• TF

  Teresa Franklin

  Sep 14, 2025
  5.0
  Love this UPS store
• MR

  Melvin L Romero

  Sep 6, 2025
  1.0
  Whenever I receive packages through UPS, they arrive damaged, broken, or late... I'm waiting for a phone that was supposed to be . It arrived 3 days ago, and they still have it. It's frustrating.