Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1949 in Campbell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Kirkwood Shopping Ctr @ San Tomas Aquino & W Campbell Near Nob Hill.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
118 reviews
5 stars
82
4 stars
4
3 stars0
2 stars
2
1 star
30
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for being friendly and efficient, while others are criticized for being rude and unhelpful.
Pricing Issues
Customers expressed dissatisfaction with high prices for services, particularly for printing and notary services, feeling they were overcharged.
Service Efficiency
Many customers reported quick and efficient service for shipping and returns, although there were complaints about mistakes and lack of accountability.
Staff Competence
Several reviews highlighted the lack of knowledge among staff regarding services like live scans and shipping processes, leading to customer frustration.
Location Convenience
The store's location is considered convenient, but issues with parking and accessibility were noted by some customers.
- CBClaudia Gazal BatizNov 10, 20255.0La Notaria Wendy Ramirez es una de las personas más amables y profesionales que he conocido. Cualquier documento que necesiten llevar ante un notario no duden en llevárselo a ella. ¡Muchas Gracias por la ayuda y por el excelente servicio brindado!
- DSDiana S.C.Nov 3, 20255.0My favorite UPS store. I’m usually in and out within a minute or so, unless it’s peak hours after work when there’s a bit of a line. I’ve only ever had friendly and efficient customer service here.
- AKAnna KOct 13, 20251.0Wrong address and takes a long time to get service when you get to the right one. They don’t make the self service section very obvious either.
- IOIsaac OdmanSep 13, 20251.0I will never set foot in this UPS Store again. This location is a complete rip-off. I understand that UPS Stores are privately owned and that you are allowed to charge customers to print a shipping label. However, charging $6 for a single-page shipping label is outrageous and unacceptable. This is not just overcharging — it feels like taking advantage of customers. I will be reporting this store (#1949) to UPS corporate to inform them of the unethical pricing practices occurring here.
- GJGeetha JayaramanSep 7, 20255.0Excellent and efficient notary and Amazon return services.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.