The UPS Store

Reviews

• SE

  Stephen Emami

  Sep 8, 2025
  5.0
  Picking up packages here is always a pleasant experience. The employees remember your name and face and are so professional, friendly and quick.
• CL

  Catherine L

  Jul 7, 2025
  5.0
  The young man who helped me today (7/7 am) was fantastic. He multitasked to reduced my wait, assisting 2 customers at same time on different computers. Super efficient and courteous-much appreciated. Thus is my go to UPS store.
• LG

  Lindsey Gilbert

  May 26, 2025
  5.0
  The UPS Store in Saratoga is a gem. Even though it’s tucked into the downtown strip, parking is a breeze with lots of available spots nearby. I came in with three large bags of unpacked items just 15 minutes before closing, and Samual could not have been more helpful or kind. He took the time to help me find the perfect-sized box for my oversized shipment, let me use the tape roll without hesitation (which some stores can be stingy about), and made sure everything was secured properly. His professionalism and positive attitude made the whole process stress-free. One especially charming touch: a wall filled with Polaroids of dogs who’ve visited the store—including his own! It really adds a warm, personal feel to the place. Excellent customer service, efficient help, and a genuinely nice experience all around. Highly recommend!
• MF

  Michelle Fagan

  Jun 1, 2023
  5.0
  I got my passport photo done here, mailed crucial documents, and do all of my Amazon returns here! The new staff are super helpful, kind, and courteous. Definitely my favorite UPS Store!

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