Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees who provided exceptional service.
Service Issues
Several reviews highlighted inconsistent service quality, including issues with notary services, mobile code shipments, and rude staff interactions.
Pricing Concerns
Customers expressed dissatisfaction with high fees for services like notary stamps and mobile code shipments, feeling that these charges were excessive.
Store Environment
The store was noted for being clean and well-organized, although some customers mentioned chaotic experiences during busy times.
Reliability
While many customers reported successful and timely shipping experiences, there were complaints about lost packages and poor tracking communication.