The UPS Store

Reviews

• AJ

  Austin James

  Aug 5, 2025
  5.0
  Jeremy, the manager I believe, is the man. He’s friendly, plus the staff are patient too. They must answer the same questions 100x a day but they still manage to keep a good attitude. I’ve seen other UPS shops be a bit chaotic, but this is a nice spot.
• JP

  Jennifer Phillips

  Jul 28, 2025
  5.0
  The absolute best UPS store you will ever visit! Anytime I go to another UPS, I'm disappointed because they charge for every possible thing you need...tape for a return, printing a UPS-specific label, etc. This is the ONLY UPS store I have visited where they have done those things for me for free. They do not have to offer those services for free, but it makes walking into this store so easy. If I accidentally didn't read the return directions on my Amazon order or left my tape at home, I'm always grateful that they just take care of it for me. Whenever possible, I try to always go to this UPS over any other one. Everyone is always so kind. I've never had a bad experience with an employee there. They are so busy, yet they still provide the best possible service they can. I've been coming here for years. I highly recommend driving the extra mile to go to this UPS store over others in the area any day!
• MI

  Megawatt Electric, Inc E.V Chargers installation

  Jun 4, 2025
  5.0
  Great staff and always helpful when walk in.
• SS

  Steve

  Jun 2, 2025
  1.0
  Tried to return from Bloomingdales. Charged me for a box. I waited 15 mins in line, and did not want to hold up others, so I paid. Thankfully Bloomindales reimbursed me. This never happens at the UPS store in TO. I won't be going back to this one.
• FK

  FELICIA KAMINS

  Jun 2, 2025
  1.0
  We had a disappointing event today. The store charged us $6.00 for a box that should have been free for a return to a department store. I have gone to the Thousand Oaks UPS store for returns many times and they NEVER CHARGE us for a return.