The UPS Store

4.1
210 reviews
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Business Details

3825 E Calumet St, Appleton, WI
54915, United States
(920) 815-3082
https://locations.theupsstore.com/wi/appleton/3825-e-calumet-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6794 in Appleton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3825 E Calumet St, Appleton, WI
54915, United States

Hours

Reviews

4.1
210 reviews
5 stars
154
4 stars
6
3 stars
1
2 stars
5
1 star
44

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.

Efficiency

Most reviews highlight the store's quick and efficient service, with many customers appreciating the fast drop-off process.

Accessibility Issues

Several customers expressed concerns about the lack of ramps for disabled individuals, making access to the store difficult.

Staff Recognition

Specific employees, particularly Brent, Meghan, and Morgan, received numerous commendations for their exceptional service and willingness to assist customers.

Communication Problems

Customers reported issues with the automated phone system and lack of clear communication regarding services, leading to frustration.
  • JM
    Joan Mueller
    2 days ago
    5.0
    Carefully and completely wrapped a priceless wedding picture of my grandparents. My sister said it took her 50 minutes to unwrap it! Well done UPS! Thank you
  • CG
    Carrie Gross
    Oct 3, 2025
    1.0
    It really sucks when your caring packages and you have bad knees and have a hard time trying to make the higher than normal curb/sidewalk and fall trying to get into the store or have to walk either to the ramp on either side of the store to get to the ups store. Doesn’t make sense why each store front does not have their own ramp for the disabled or elderly or just normal people.
  • DK
    Dawn Koch
    Sep 8, 2025
    5.0
    Fast and easy!
  • MM
    mrs*thomas
    Sep 8, 2025
    5.0
    Always quick and easy drop offs, great customer service! Glad this store is here!
  • JA
    Jen Aman
    Jul 15, 2025
    5.0
    Wow!!! SUPER FAST STAFF!! I am thoroughly impressed! Fastest staff anywhere I have seen since Covid!
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