The UPS Store

3.8
140 reviews
The UPS Store 5458

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5458 in Affton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gravois And Rock Hill Roads Next To St Louis Bread Co..

Details

  • DeliveryNot available

Location

The UPS Store
87 Grasso Plaza Shopping Center, Affton, MO
63123, United States

Hours

Reviews

3.8
140 reviews
5 stars
92
4 stars
7
3 stars
1
2 stars
2
1 star
38

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, often mentioning minimal wait times even during busy periods.

Owner Behavior

Several reviews pointed out issues with the owner's demeanor, describing him as rude or dismissive, which negatively impacted customer experiences.

Mixed Experiences

While many had positive interactions, there were notable complaints about poor service and unprofessional behavior from some staff members.

Notary Services

The availability and handling of notary services received mixed feedback, with some customers appreciating the flexibility while others found it lacking.
  • BS
    Benjamin Sorofman
    1 day ago
    1.0
    $1.00 for a 2inch section of missing tape. Ridiculous. Pathetic.
  • JJ
    john
    3 days ago
    5.0
    The team at this UPS Store is fantastic! Every visit is quick, easy, and stress-free. The staff is always friendly, professional, and willing to help—whether it’s packing, shipping, printing, or notary services. They go above and beyond to make sure everything is done right and on time. The store is clean, organized, and super efficient. I really appreciate the consistent great service every time I stop in. Highly recommend this location!
  • DP
    dan parish
    5 days ago
    5.0
    Returned items from Amazon and was in and out in 30 seconds.
  • CG
    Chastity Gowen
    Oct 31, 2025
    1.0
    I've been going here for years and today this woman employee was so rude too me over a misunderstanding about packages. The owner said she wasn't being rude but he's pretty rude himself. Ill never go back.
  • HX
    Heather X
    Oct 1, 2025
    5.0
    Tracie, the owner, was not only super friendly and informative but notarized some paperwork for me just after their 5pm end time for notary services. All while the store bustled with customers and packages going in and out. Thank you for the great customer service experience!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.