Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4976 in Herriman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Herriman Crossroads Center Near Smith's.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
374 reviews
5 stars
317
4 stars
10
3 stars2
2 stars5
1 star
40
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising staff like Rose and Evelyn for their helpfulness, while others criticize specific employees for rudeness and condescension.
Staff Friendliness
Many customers appreciate the friendly and welcoming demeanor of the staff, noting that they often go above and beyond to assist.
Service Efficiency
The store is generally recognized for its efficiency and quick service, especially during busy periods, making it a preferred location for Amazon returns.
Inconsistent Experiences
Customer experiences vary significantly depending on which staff member assists them, leading to some customers expressing frustration over inconsistent service.
Store Environment
The store is described as clean and organized, contributing positively to the overall customer experience.
- JZJavier ZambranoOct 21, 20252.0My mother had an unfortunate experience while sending a 2lb package to Canada. They mistakenly wrote the recipient's city and street name incorrectly, even though it was properly given to them. They told her the address would be corrected before shipping, but it wasn't. It was a simple mistake, but she felt down after speaking with the customer service associate, who told her differently. My mother is 70 years old.
- MNMcKell NormanOct 1, 20251.0Worst customer experience I have ever witnessed. Avoid this location at all costs.
- GLGlenn LewisSep 29, 20255.0Excellent customer service and they make Amazon returns super convenient.
- JGJovan De La GarzaSep 18, 20255.0Rose was friendly, polite, and patient despite a rush of people that started to flood in the store. She offered to assist customers at the counter and at the kiosk to help speed up the return process. We will continue to come back time and time again. Thanks for the wonderful service, Rose!
- STSara TerrySep 11, 20251.0I seriously cannot stand this location. The manager (blonde lady) is so annoying! She is loud, rude and over-the-top with how she talks to people. And most of the time she has to rely on aspersions sweet associate girl (who seems to actually run the store!) She gets 5 ⭐️ wish I knew her name. This location is closest to me but I will go to riverton just to avoid the manager. But if I have to go I'll use the kiosk which is a life saver to avoid talking to the manager. Ugh. Please replace her.