The UPS Store

3.7
125 reviews
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Business Details

5668 Fishhawk Crossing Blvd, Lithia, FL
33547, United States
(813) 643-9020
https://locations.theupsstore.com/fl/lithia/5668-fishhawk-crossing-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3963 in Lithia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Fish Hawk Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5668 Fishhawk Crossing Blvd, Lithia, FL
33547, United States

Hours

Reviews

3.7
125 reviews
5 stars
73
4 stars
9
3 stars
6
2 stars
4
1 star
33

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and unprofessional behavior.

Cleanliness

Multiple reviews mention that the store is dirty and in need of cleaning, with complaints about dust and unkempt areas.

Efficiency

Customers report long wait times and inefficiencies, particularly during busy periods, leading to frustration.

Staff Knowledge

While some staff members are noted for their professionalism and knowledge, others are described as inexperienced and unhelpful.

Service Availability

There are complaints about advertised services, such as notary and printing, not being available or poorly executed.
  • CD
    Carley DiGaetano
    Oct 20, 2025
    1.0
    I went last Monday and mailed gifts out to my cousin in Mass. Well...2 items were taken out. Sent out weight and received weight was off by 3 oz. I should have never handed him the package. And it cost me $16.00 for them to rob me. Called the store and they dont even care. Told me to file my complaint online and they will do their own investigation. What??? Your employees are stealing from outgoing packages and you're not concerned? Or are you in on it too. Don't recommend. I will never go there again!
  • AA
    Ava
    Sep 8, 2025
    1.0
    Zero stars is most appropriate. Why offer printing services if your system is so antiquated that you can’t receive emails sent for print jobs. 25 minutes wasted..send Ming and resending the job to be told no we didn’t get it, watching customers ship packages and being told the email still hasn’t come in. The place looks trashed. Baseboards barely hanging on or completely missing, security camera held up by shipping tape, floor filthy at 8:00 (opening time).
  • EM
    Elena Molina
    Sep 2, 2025
    1.0
    Horrible customer service.
  • AS
    Alexander Shipilov
    Aug 22, 2025
    5.0
    Great service, very fast and professional. The workers are intelligent and respectful
  • KT
    Katrin Terrell
    Aug 15, 2025
    1.0
    I have always been treated very kindly in this store. But tonight the young man that was in there his attitude was off the chain. You can have a bad day but grabbing my package and getting nasty with me and the tone was beyond me. Even when I went back and asked for my receipts he told me I needed to take pictures of my packages. Really there is no process of reprinting them? This absolutely the worst behavior in a long time.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.