Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5672 in Tampa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Racetrack & Nine Eagles (Next To Winn Dixie Supermarket).
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
197 reviews
5 stars
140
4 stars
4
3 stars1
2 stars
3
1 star
49
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Randall, Jolene, and Camden, while others reported rude and unprofessional behavior from certain employees.
Management Issues
Several reviews highlighted poor management practices, particularly regarding the new manager Jolene, who received mixed feedback for her handling of customer interactions.
Efficiency
While some customers experienced quick and efficient service, others reported long wait times and slow processing, leading to frustration.
Lost Packages
Multiple customers expressed dissatisfaction with lost packages and inadequate tracking, leading to significant financial issues.
Store Environment
The store's atmosphere received mixed reviews, with some customers noting a friendly environment while others described it as chaotic and poorly managed.
- NFnancy franceschi3 days ago5.0Great customer service and quick turn around. Randall was super helpful. 5 star service
- DDDebra dhumphrey57@aolNov 4, 20255.0Less than 5 minutes in and out.
- RMRochelle McClureOct 28, 20255.0Randall was very patient and helpful!
- GTGeoffrey ThompsonOct 25, 20255.0Helped with access when he didn't have to... Randall at the Racetrack office if very helpful and kind...
- DKDebbie KulpOct 19, 20255.0It was just that opening, and I walked in and was greeted by Randall with a smile and a warm welcome. He gave me a quote of what my shipping would be and was kind enough to circle the amount so I could see it properly. After my transaction with Randall here again gave me a big smile and thank me for coming in if we only could have more people like Randall, who truly shows that they love what they do and want to provide the ultimate customer servicethe world would be a better place. Thank you, Randall. I appreciate you.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.