Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0967 in Langhorne offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Summit Sq Ctr With Giant Market.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
119 reviews
5 stars
70
4 stars
3
3 stars0
2 stars
6
1 star
40
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Melissa, Ryan, and Terri for their exceptional service.
Training Issues
Several reviews pointed out that some employees lack proper training, particularly in printing and handling packages, leading to frustration among customers.
Inconsistent Experiences
While many customers reported positive experiences, there were numerous complaints about rude staff and poor service, indicating a lack of consistency in customer interactions.
Convenience
Customers appreciated the store's convenient location and quick drop-off process, making it a preferred choice for shipping and returns.
Management Concerns
Multiple reviews mentioned issues with management, including poor training of staff and inconsistent adherence to store hours, leading to customer dissatisfaction.
- HSHazel SmithOct 24, 20255.0Fast & easy. The women was well trained & knew exactly what to do with my package. She was kind, patient & knowledgeable. Super efficient.
- LMlisa mchughSep 4, 20255.0Kelly was efficient, friendly, and upbeat! Great experience.
- JGJason GreenJul 3, 20255.0Wanted to share my five star story that I had Amkit from this location. What a professional, and super courteous. I rolled in with about 40 items to return 5 minutes before the door closed the night before a holiday. He was incredibly patient and helpful. I would absolutely come back to this location and would give it 10 atars if I had the chance. Thank you!
- BBBonnie BenedettoJun 30, 20255.0So friendly and helpful
- LMLizzy McNeillJun 30, 20251.0Listen, good hardworking ppl. But they are not properly trained on how to print. I’ve been coming here to print papers and flyers for last 5 months and each time the employee doesn’t know how to do it. Which is the managers fault— they should train the employees. I wait there for a half hour sometimes and they end up telling me they can’t print. They offer printing services. Make it make sense. I blame the management, not the employees.