The UPS Store

4.3
185 reviews
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Business Details

1614 Union Valley Rd, West Milford, NJ
07480, United States
(973) 728-7770
https://locations.theupsstore.com/nj/west-milford/1614-union-valley-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0876 in West Milford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bearfort Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1614 Union Valley Rd, West Milford, NJ
07480, United States

Hours

Reviews

4.3
185 reviews
5 stars
146
4 stars
5
3 stars
1
2 stars
4
1 star
29

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Efficiency

Customers frequently noted the quick and efficient service, with minimal wait times and fast processing of transactions.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude behavior from some staff members, leading to a divided perception of service quality.

Convenience

The store's location and services, including Amazon returns, were highlighted as convenient and beneficial for customers.

Professionalism

Several reviews emphasized the professionalism of the staff, although some mentioned a decline in service quality under new ownership.
  • CD
    Chelsea Durocher
    Nov 2, 2025
    5.0
    They stayed open for me late!!! Such kind staff. Even on a Sunday afternoon after hours. Coming here for every shipping need
  • TP
    Tracy Petro
    Oct 17, 2025
    5.0
    Love the guys at this store! They always do everything same day, great pricing and super super helpful & kind!
  • KC
    Kathleen Cardona
    Oct 12, 2025
    5.0
    The employees at this location are always so helpful!
  • MM
    Mary Mann
    Oct 10, 2025
    5.0
    Always very helpful.
  • GD
    Guillermo Martillo Diaz
    Aug 30, 2025
    5.0
    Great customer service. Jasmin and Rabbani are very professional and courteous to the customers. Well deserved 5 stars.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.