The UPS Store

4.3
236 reviews
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Business Details

815 N Homestead Blvd, Homestead, FL
33030, United States
(305) 245-0033
https://locations.theupsstore.com/fl/homestead/815-n-homestead-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2521 in Homestead offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
815 N Homestead Blvd, Homestead, FL
33030, United States

Hours

Reviews

4.3
236 reviews
5 stars
185
4 stars
8
3 stars
3
2 stars
1
1 star
39

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Marcela, Gabriel, and Kevin for their exceptional assistance.

Efficiency

Customers frequently noted the quick and efficient service, with many appreciating the fast processing times and the ability to manage busy periods effectively.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from some staff members, leading to a mixed overall impression.

Pricing Concerns

Several customers expressed dissatisfaction with additional charges for services like tape and printing, feeling that these fees were excessive or unwarranted.

Store Environment

The store's location and accessibility were generally well-received, although some customers mentioned overcrowding and long wait times during peak hours.
  • JJ
    Julissa
    Oct 28, 2025
    5.0
    I had to ship a large package of clothing to my daughter who is moving to New York. Marcela was an absolute pleasure to have of assistance. She helped place items from suitcase into a box and ensured everything was handled with proper attention and handling. Marcela is the kind of employee everyone wishes to have working for them. I would choose this UPS store over and over again just for her customer service !
  • RC
    Rafael Cruz
    Oct 22, 2025
    5.0
    Marcela is amazing, she has great costumer service
  • NN
    Neeva
    Oct 17, 2025
    5.0
    Service is excellent and very helpful
  • SW
    Starlet Wheatley
    Oct 16, 2025
    1.0
    I assume there are many chargebacks at this location and this is how they choose to handle them. Recording a customers purchase on an employee phone is wild work
  • TC
    Tee Cee
    Oct 8, 2025
    1.0
    Charged me $10 to tape my box 🥺
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.