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The UPS Store #2366 in Overland Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just East Of Metcalf On 119th Street, Next To Conoco And Goodyear.
Many customers praised the friendly and helpful staff, particularly Radhika and Dilip, for their excellent service.
Mixed Experiences
While some customers had positive interactions, others reported rude or unhelpful service, leading to a divide in customer satisfaction.
Pricing Issues
Several reviews mentioned unexpected charges for services like tape and packaging, causing frustration among customers.
Convenience
The store's self-service options and convenient location were highlighted as positive features by many customers.
Management Changes
Recent management changes have been noted positively by some customers, indicating improvements in service and store cleanliness.
AB
Anna Banana
Oct 30, 2025
1.0
This didn’t hit right…when needing something printed the ups staff gave me a gmail email scribbled on a corner of a paper instead of a ups official email. Data theft, fraud?
DC
David Chase
Oct 21, 2025
5.0
Radhika and her staff are awesome l! we love all the other UPS stores in the area but this one is our favorite! don't forget the self-serve!
RN
Raymond Newcomer
Oct 14, 2025
5.0
I have used this UPS Store for many years as my main mailbox and shipping location.
They always great me with a warm friendly "Hi Ray" when I walk in, even when they have other customers they are helping....
BR
Brad Rachal
Sep 17, 2025
1.0
Very difficult experience at this store with the employee. Told me that Amazon wouldn’t accept my return because it wasn’t in the original packaging. But they do and they did.
Update
I reached out to the email heard nothing back. looks like they had 8 good reviews in a week? That is because they are misleading the public and purchased them.
MI
ME inOPK
Sep 17, 2025
5.0
I have been using this location for personal and business reasons (65 year old attorney) for long, long time. The staff are incredible, esp. Monica. Cheerful, fast, helpful, professional. Even the Exec. at Commerce Bank on 115th & Nall noted how great they are when discussing location to ship out notarized items. It's a pleasure to go there and always quick and efficient