The UPS Store

3.6
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2366 in Overland Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just East Of Metcalf On 119th Street, Next To Conoco And Goodyear.

Details

  • DeliveryNot available

Location

The UPS Store
6709 W 119 St, Overland Park, KS
66209, United States

Hours

Reviews

3.6
141 reviews
5 stars
84
4 stars
4
3 stars
4
2 stars
4
1 star
45

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly Radhika and Dilip, for their excellent service.

Mixed Experiences

While some customers had positive interactions, others reported rude or unhelpful service, leading to a divide in customer satisfaction.

Pricing Issues

Several reviews mentioned unexpected charges for services like tape and packaging, causing frustration among customers.

Convenience

The store's self-service options and convenient location were highlighted as positive features by many customers.

Management Changes

Recent management changes have been noted positively by some customers, indicating improvements in service and store cleanliness.
  • AB
    Anna Banana
    Oct 30, 2025
    1.0
    This didn’t hit right…when needing something printed the ups staff gave me a gmail email scribbled on a corner of a paper instead of a ups official email. Data theft, fraud?
  • DC
    David Chase
    Oct 21, 2025
    5.0
    Radhika and her staff are awesome l! we love all the other UPS stores in the area but this one is our favorite! don't forget the self-serve!
  • RN
    Raymond Newcomer
    Oct 14, 2025
    5.0
    I have used this UPS Store for many years as my main mailbox and shipping location. They always great me with a warm friendly "Hi Ray" when I walk in, even when they have other customers they are helping....
  • BR
    Brad Rachal
    Sep 17, 2025
    1.0
    Very difficult experience at this store with the employee. Told me that Amazon wouldn’t accept my return because it wasn’t in the original packaging. But they do and they did. Update I reached out to the email heard nothing back. looks like they had 8 good reviews in a week? That is because they are misleading the public and purchased them.
  • MI
    ME inOPK
    Sep 17, 2025
    5.0
    I have been using this location for personal and business reasons (65 year old attorney) for long, long time. The staff are incredible, esp. Monica. Cheerful, fast, helpful, professional. Even the Exec. at Commerce Bank on 115th & Nall noted how great they are when discussing location to ship out notarized items. It's a pleasure to go there and always quick and efficient

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.