The UPS Store

3.9
127 reviews
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Business Details

12620 Beach Blvd, Jacksonville, FL
32246, United States
(904) 642-1070
https://locations.theupsstore.com/fl/jacksonville/12620-beach-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3547 in Jacksonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kernan Square Next To Publix.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
12620 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

3.9
127 reviews
5 stars
89
4 stars
4
3 stars
1
2 stars
2
1 star
31

What are people saying?

AI-generated from customer reviews

Customer Service

Overall, customers reported friendly and helpful staff, with many praising specific employees for their exceptional service.

Service Speed

Many reviews highlighted quick service, although some customers experienced delays during busy times.

Management Issues

Several customers expressed dissatisfaction with management and specific employees, citing rudeness and poor handling of customer concerns.

Operational Hours

Customers frequently noted discrepancies between advertised hours and actual store hours, leading to frustration.

Pricing Concerns

There were complaints about overcharging and inconsistent pricing compared to other shipping options.
  • SS
    Sweetgurll202 Sweetgurll202 (Sweetgurll202)
    1 day ago
    5.0
    Had an amazing experience today at UPS. Had to get some papers notarized and the girl was so nice and helpful(veronica, I think?) And actually everyone there was super nice and quick helping all the people coming in!! Would definitely go back!!
  • AS
    Anthony Schmitz
    Aug 2, 2025
    5.0
    Always friendly staff when I've gone, and usually fast service as well.
  • MH
    Maha Haddad
    Jul 27, 2025
    5.0
    Very good service and really fast!
  • BB
    Ben B
    Jul 18, 2025
    5.0
    Gets busy with a line at times but overall a good experience.
  • JS
    John Schiefen
    Jul 17, 2025
    5.0
    the service was quick and the employees very polite.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.