Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Ethan and Jason for their exceptional service.
Efficiency
Customers frequently noted the quick service and minimal wait times, making their visits pleasant and hassle-free.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, including unexpected charges for services like taping boxes and printing labels, leading to frustration among customers.
Mixed Experiences
While many had positive experiences, some customers reported rude behavior from weekend staff and issues with package handling, indicating inconsistency in service quality.
Convenience
The location is appreciated for its convenience in handling shipping, notary services, and Amazon returns, although some customers expressed concerns about additional fees.