The UPS Store

3.7
162 reviews
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Business Details

101 Marketside Ave, Ponte Vedra, FL
32081, United States
(904) 273-2889
https://locations.theupsstore.com/fl/ponte-vedra/101-marketside-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4898 in Ponte Vedra offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Cr210 And Mickler Rd, In Publix Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
101 Marketside Ave, Ponte Vedra, FL
32081, United States

Hours

Reviews

3.7
162 reviews
5 stars
105
4 stars
3
3 stars
2
2 stars
3
1 star
49

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback is mixed regarding customer service; while some staff are praised for being friendly and helpful, others, particularly the manager, are frequently described as rude and unprofessional.

Staff Training

There are numerous complaints about inconsistent training among employees, leading to confusion and poor service experiences for customers.

Pricing Issues

Customers have expressed dissatisfaction with high prices for services and products, often comparing them unfavorably to other locations.

Positive Experiences

Despite the negative feedback, many customers report positive experiences with specific staff members who provide excellent service.

Management Concerns

The behavior of the management, particularly the store manager, has been a recurring theme in negative reviews, with calls for better management and employee training.
  • NM
    Ninad Mauskar
    3 days ago
    5.0
    Great store. Wonderful staff. Dameione helped me with a complex return. Awesome job and thanks!!
  • ST
    Susan T.
    5 days ago
    5.0
    Came to this location on Friday around 5:30pm. A number of male workers who were extremely busy and were really hustling . They also were very helpful!
  • CC
    Camille
    Nov 2, 2025
    5.0
    Great service!
  • JF
    Jan Foster
    Oct 8, 2025
    5.0
    The staff is very helpful and kind.
  • DC
    Dina Caico
    Oct 3, 2025
    1.0
    The Notary in this store is beyond rude and unprofessional. I brought my elderly parents in today. My father had a stroke and I am power of attorney. He cannot speak. She grilled him. Loudly and mean. In a store filled with people. She did not need to be so unprofessional and rude to an obviously handicapped man. We left without help. We went to Wells Fargo immediately after and they had no problem with the his speech or paperwork or me helping my father. You may want to give your employees a lesson in respect and empathy
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.