The UPS Store

3.2
163 reviews
Get DirectionsCallWebsite

Business Details

6275 University Dr NW, Huntsville, AL
35806, United States
(256) 971-1913
https://locations.theupsstore.com/al/huntsville/6275-university-dr-nw
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4355 in Huntsville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Super Target Shopping Center, Next To Atlanta Bread Company.

Details

  • DeliveryNot available

Location

The UPS Store
6275 University Dr NW, Huntsville, AL
35806, United States

Hours

Reviews

3.2
163 reviews
5 stars
80
4 stars
8
3 stars
4
2 stars
7
1 star
64

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Efficiency

Several reviews highlighted fast and efficient service, but some customers experienced long wait times and slow service due to understaffing.

Pricing Issues

Customers expressed dissatisfaction with pricing, particularly regarding unexpected charges for services like printing and shipping.

Packaging Concerns

There were complaints about inadequate packaging leading to damaged items, with some customers feeling their items were not handled properly.

Management Response

The management's responses to negative reviews were noted as unprofessional by some customers, leading to further dissatisfaction.
  • BG
    Bowie GiantieRat
    3 days ago
    5.0
    Miss Casey is the best shipping Manager. That is 120% Recommended. I can ship some Elk and Caribou to Thailand because of her!!!
  • NF
    NS F15
    Oct 28, 2025
    5.0
    The service and personnel working here are exceptionally friendly, accommodating, and supportive, or in other words, they excel in the services they provide to their clients. Everyone, especially the owner, is very accommodating and supportive, providing clear explanations of details regarding any matters.
  • KN
    Kimberly Neeley
    Oct 24, 2025
    5.0
    This is my favorite shipping store. I went in today to mail a package and the service, as usual, was outstanding. Fast and friendly service. There’s a store closer to me but I drive the extra distance because of the great service I get!
  • AH
    Ajatii Hudson
    Oct 16, 2025
    5.0
    Casandra was very help
  • AB
    Andrea Brown
    Sep 20, 2025
    5.0
    Excellent customer service and delivery. Keep up the great service!
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.