The UPS Store

3.4
144 reviews
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Business Details

8311 Brier Creek Pkwy, Raleigh, NC
27617, United States
(919) 544-4546
https://locations.theupsstore.com/nc/raleigh/8311-brier-creek-pkwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4346 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brier Creek Pkwy Next To Verizon Wireless And Across Chili's Restaurant & Dq.

Details

  • DeliveryNot available

Location

The UPS Store
8311 Brier Creek Pkwy, Raleigh, NC
27617, United States

Hours

Reviews

3.4
144 reviews
5 stars
77
4 stars
4
3 stars
8
2 stars
6
1 star
49

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.

Store Conditions

Several reviews mention uncomfortable conditions in the store, particularly regarding excessive heat and cleanliness issues.

Efficiency

Many customers appreciate the quick and efficient service, especially for package drop-offs and returns, though some express frustration with delays and errors.

Management Issues

There are multiple complaints about the management style and behavior of the owner, with some customers feeling disrespected and unsupported.

Pricing Concerns

Customers have raised concerns about high fees for services that are typically free or lower at other locations, leading to dissatisfaction.
  • SB
    Siobhan Brooks
    Oct 8, 2025
    5.0
    Extremely helpful staff and they are all very kind and patience. Ive always received the help I needed with an outstanding amount of assistance that I dont need to ask for which means alot when you are running alot of errands. I highly recommend their services.
  • SM
    Shaneeka Moore
    Oct 6, 2025
    5.0
    Excellent service
  • SA
    Sherjil Ahmad
    Sep 19, 2025
    1.0
    Employees are very rude and unprofessional obe of the lady notarized my vehicle title and she wrote something wrong and then crossed it Seller doesn't want to buy car anymore and I have to pay for duplicate title The guy over there said sorry we can't help you with this
  • EJ
    Enas Jaber
    Sep 8, 2025
    1.0
    The store closed before the 7pm. The female employee locked the door as I was about to walk in
  • CC
    Carlos Armando Suárez cifuentes
    Aug 17, 2025
    5.0
    Te atienden rápido y preciso bueno
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.