Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6434 in Lutz offers expert packing, shipping, printing, document finishing, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - [c_dataFeedCenterLocation]].
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
185 reviews
5 stars
136
4 stars1
3 stars2
2 stars
6
1 star
40
What are people saying?
AI-generated from customer reviews
Customer Service
The staff consistently received high praise for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.
New Management
Customers noted a significant improvement in service quality and overall experience since the change in ownership, with many expressing satisfaction with the new management.
Efficiency
Many reviews mentioned the quick and efficient service, with customers often able to complete their tasks in a timely manner.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing to a positive customer experience.
Communication Issues
Some customers experienced issues with communication, particularly regarding service availability and order readiness.
- DBDan Baker3 days ago5.0This UPS location has repeatedly exceeded my expectations. I am a “frequent shipper” visiting sometimes 3 times in a week. The manager is amazing, whether it’s a shipping, printing, boxing, she knows her stuff. The prices are fair, the service is quick (and always with a smile), and the staff are consistently friendly and professional. I would drive out of my way to use them (and many times have) because I trust the service I will get.
- NBNathalie Baker3 days ago5.0This store is a beyond exceptional! Exceptional customer service! Very efficient personnel, always friendly and smiling! We come to this location in particular because we always feel welcome and we know things will get done right the first time. Returns, shipping, printing! It’s all great!
- SBStefanie BlackburnNov 7, 20251.0My 20 month son and I caught the store manger on a bad day I did not get her name but I am a regular customer at this store and my son always comes in and touches the pink popcorn stuffing in the plastic bags. I do discipline him and was about to pick him up but I was giving the QR code to the Individual at the counter to scan my phone when the store manager raised her voice to my son and told him not to touch it. She could have kindly asked me to tell him not to touch it but she took her bad day out on my son. We have been there before and she has never said anything and has laughed and said every kid touches it. As a manager she should know she represents the store and if she is having a bad she shouldn’t have taken it out on her customers especially an innocent child. I will be calling the store owner Kurt he needs to be aware of this.
- COCasey OakleyOct 27, 20255.0Great customer service. Fast and reliable
- TATimothy ASep 9, 20255.0I have noticed This location is sooo helpful, employees pleasant and happy to help all. Today I needed to fill out forms for claim, employee, Joe An Draucker, went aboVe and beyond to help me submit my claim. Thank YoU, so appreciative!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.