Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4644 in Norfolk offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Historic Ghent Next To Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
185 reviews
5 stars
99
4 stars
4
3 stars
3
2 stars
15
1 star
64
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting excellent service experiences.
Inconsistent Experiences
Some reviews highlighted significant variability in service quality, with reports of rude staff and poor customer interactions.
Operational Issues
Customers frequently reported problems with store hours, including early closures and unresponsive phone lines.
Package Handling Concerns
Several reviews raised alarms about lost or mishandled packages, leading to customer distrust.
Efficiency
While some customers appreciated the quick service, others noted long wait times and understaffing during busy periods.
- RVRosalinda Vergel2 days ago5.0I had an amazing experience with UPS thanks to Rose! She went above and beyond to help me through the entire process. From start to finish, she was patient, professional, and very supportive. Rose guided me step by step, making sure I understood everything and received the assistance I needed. Her friendly attitude and excellent service made a stressful situation so much easier. Thank you, Rose, for your outstanding support! I highly recommend UPS, especially if you get the chance to work with Rose. She truly made a difference!
- RMRiddhi Modi3 days ago5.0I had a great experience at The UPS Store! The staff is super friendly, quick, and helpful every time I come in. Whether I’m shipping packages or printing documents, they make it easy and stress-free. Highly recommend!
- DHDean H4 days ago5.0Very good start with new management,happy that they are open 7days. New management plus nice,helpful staff like Rose,shes one of the asset in this store.
- RPRoselyn De Pedro4 days ago5.0Very satisfying 😍😍😍 1.Good service with Rose 2.very kind and helpful staff especially Rose 3.Rose always been so helpful and serves with a smile 4.Rose is being so patient
- ABAraceli Brunson5 days ago5.0I have a very good experience with ROSE in the UPS at 520 W 21st st Norfolk Virginia she very helpfull , very good costumer service than the other workers I give the other workers no star last & don’t even smile .shes the only reason why I go there if she leave I will go elsewhere
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.