The UPS Store

3.8
239 reviews
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Business Details

402 Main St, Metuchen, NJ
08840, United States
(732) 321-1577
https://locations.theupsstore.com/nj/metuchen/402-main-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4260 in Metuchen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Main Street West Of Train Station, Next To Hailey's Pub And Across Wells Fargo Branch.

Details

  • DeliveryNot available

Location

The UPS Store
402 Main St, Metuchen, NJ
08840, United States

Hours

Reviews

3.8
239 reviews
5 stars
166
4 stars
3
3 stars
1
2 stars
5
1 star
64

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Buthaina and Allaeddin.

Professionalism

Several reviews highlighted issues with professionalism, including late openings and rude behavior from some staff members.

Mixed Experiences

While many customers had positive experiences, others reported serious issues such as package theft and misleading information regarding services.

Store Environment

The store was described as clean and welcoming, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing practices, including unexpected charges for services like taping packages.
  • LC
    Luz Caraballo
    6 days ago
    1.0
    Website states 8am opening, 8:08am door still locked. Establishments like this should be ready to serve customers by opening time
  • KC
    kyle cerrito
    Oct 19, 2025
    5.0
    Literally the best staff ever
  • BB
    Bcexprees
    Oct 7, 2025
    1.0
    I called to ask about an important package and a lady in a bad mood made me spend a terrible afternoon. I do not recommend it. Bad service 👎
  • SW
    Saloni Wadhawan
    Sep 30, 2025
    5.0
    Buthaina has been very very helpful and prompt.
  • SB
    Shari Baerenbach
    Sep 20, 2025
    2.0
    I have drops offs every Saturday and the hours state that they open at 9am and every single week they open about 9:20 because the employees are late. So unprofessional!!! It’s 9:20 right now and he’s still not here
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.