Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5281 in Ypsilanti offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of Carpenter & Ellsworth Across From Meijer.
Details
- DeliveryNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.3
344 reviews
5 stars
272
4 stars
11
3 stars2
2 stars
8
1 star
51
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service.
Efficiency
Customers appreciate the quick service and minimal wait times, even during busy periods.
Store Environment
The store is noted for being clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding management and specific incidents of poor service.
Training Issues
A few reviews mention the need for better training for new employees to avoid mistakes in processing returns and other services.
- RBRita BrownOct 23, 20255.0Prompt, courteous service
- RBRobbyn ByrdOct 20, 20255.0Employees are all very nice, pleasant and efficient. I love UPS on Carpenter Road!!!
- LMLauren McDonaldOct 18, 20255.0Everytime I come to the UPS store the employees are kind and well knowledgeable. The store makes all my shipping needs go smoothly.
- DDDiamondOct 14, 20255.0Very quick, everyone is always really friendly and helpful!
- ARAmanda RobertsonOct 13, 20255.0Over the past five years, I have been in many times for varying reasons and all staff have been helpful and polite. It can get busy but the employees are always working as quick as possible.