The UPS Store

4.7
1272 reviews
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Business Details

3276 Buford Dr, Buford, GA
30519, United States
(770) 614-3933
https://locations.theupsstore.com/ga/buford/3276-buford-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4404 in Buford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Buford Dr Just E Of Gravel Springs Rd Across From The Mall Of Georgia.

Details

  • DeliveryNot available

Location

The UPS Store
3276 Buford Dr, Buford, GA
30519, United States

Hours

Reviews

4.7
1,272 reviews
5 stars
1,152
4 stars
15
3 stars
6
2 stars
5
1 star
94

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Syed and Adam received praise for their helpfulness and friendliness, others were reported as rude and unhelpful.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding charges for packaging materials and services that are typically free at other locations.

Staff Attitude

There are numerous complaints about the attitude of certain staff members, with reports of rudeness and unprofessional behavior impacting customer experiences.

Efficiency

Some customers noted quick and efficient service, particularly when dealing with returns and shipping, highlighting a few employees who excelled in this area.

Mixed Experiences

Overall, experiences vary widely among customers, with some praising the store for its service and others vowing never to return due to negative interactions.
  • JC
    Jeffrey Coombs
    4 days ago
    5.0
    Nelson was extremely professional and helpful
  • DD
    Durban Dames
    Nov 2, 2025
    5.0
    Super cool staff. Jessica and Saad are my go-tos for everything. Always helpful, professional, and diligent.
  • TG
    Tonia Green
    Oct 21, 2025
    3.0
    To the owner, So…. I was late paying on my mailbox, yes, I own that, and I accept that! I came in yesterday maybe at the wrong time, to pay, not knowing it was suspended, not knowing I was going to have to re-do everything, but whatever, I accept that , so I came back today! Anyway, both times the female worker attitude about the entire situation was completely off, and unsettling! She has an unnecessary sassy approach to managing, and it’s extremely unwelcoming! I mean I get you having to re-enter all my info, but it’s also a part of your job as Customer Service! So anyway, I decided to end our relationship….. Thank you for everything!!!
  • SR
    saif rah
    Oct 12, 2025
    1.0
    The agent at the counter was rude. She first told me that I have to take it all back and put printed label. Then bring it all back. After few minutes of back and forth, she finally asked to see the Amazon QR code. Then she expected me to put the label on the box myself. Very poor service.
  • VC
    Vilma Chacon
    Sep 29, 2025
    5.0
    I feel bad to return a lot of items but sometimes is need it and I loved the way Adam showed sympathy and very understanding and friendly help me with all my returns
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.