The UPS Store

4.0
231 reviews
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Business Details

12332 Towncenter Plaza, Sterling, VA
20164, United States
(703) 433-1693
https://locations.theupsstore.com/va/sterling/12332-towncenter-plaza
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5205 in Sterling offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harry Byrd Hwy (Rte 7) & Dranesville Road (Rte 228).

Details

  • DeliveryNot available

Location

The UPS Store
12332 Towncenter Plaza, Sterling, VA
20164, United States

Hours

Reviews

4.0
231 reviews
5 stars
168
4 stars
5
3 stars
3
2 stars
10
1 star
45

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, while some reported rude or unprofessional behavior.

Efficiency

Several reviews highlighted the quick and efficient service, with staff assisting in packing and shipping promptly.

Pricing Issues

Some customers expressed dissatisfaction with pricing, feeling it was too high or unclear, particularly regarding additional charges for services.

Store Organization

A few customers noted issues with the store's organization, mentioning lost packages and unkempt conditions.

Notary Services

The store was frequently recognized as a good location for notary services, with many customers appreciating this convenience.
  • ST
    Sara Thakoorie
    Oct 15, 2025
    1.0
    Manger Nancet has a serious attitude problem. Called to ask info on my package and she was mad about it
  • LF
    Libby Freeman
    Oct 15, 2025
    5.0
    Very helpful staff. Helped me with the notary and shipping my documents. ONE STOP SHOP.
  • HG
    Heydi Guzmán
    Oct 14, 2025
    5.0
    Friendly and helpful staff. Packed my golf stick and shipped it. Reached safely.
  • DB
    Diane Bievenour
    Oct 9, 2025
    5.0
    I love this store. All the staff is so kind and helpful to me always. They ship me package.
  • SA
    Shayma Al-Mudhafar
    Oct 3, 2025
    1.0
    The worst store , the guys were not helpful at all , the 2 guys saw me carrying a big item inside the store , they refuse to take it cause it heavy and they don’t want to carry it .
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.