The UPS Store

3.9
399 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6581 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1080 Bergen St, Brooklyn, NY
11216, United States

Hours

Reviews

3.9
399 reviews
5 stars
260
4 stars
24
3 stars
8
2 stars
19
1 star
88

What are people saying?

AI-generated from customer reviews

Staff Attitude

Feedback is mixed regarding staff attitude, with some praising their friendliness and professionalism, while others report rudeness and disrespect.

Service Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although some experienced delays and issues with package handling.

Customer Experience

While some customers have had positive experiences and commend the helpfulness of the staff, others have reported negative interactions and dissatisfaction with service.

Management Issues

Several reviews mention problems with management, including complaints about the owner’s attitude and handling of customer concerns.

Pricing Concerns

Customers expressed frustration over perceived high prices for services and materials, such as printing and packaging supplies.
  • CJ
    C Jones
    1 day ago
    5.0
    Got in and out. Great service for my Notary.
  • SS
    samriddhi sharma
    2 days ago
    5.0
    I’ve been coming to this UPS store for years, and the owner and staff are always patient, kind, and professional even under pressure. Everyone is super nice and the store has a very family like vibe. They handle huge volumes of packages daily with a great attitude.
  • MS
    Michael Slaven
    Nov 4, 2025
    2.0
    i just got lectured for not using the self scanner and then the employee decided to make derogatory remarks about my education? And honestly every time I have to go here I leave feeling stressed. I wish I had other options in the neighborhood for Amazon returns but unfortunately I don't. If you have other options, use them. 2 stars because the owner has been otherwise pleasant the couple of times I've interacted with her.
  • HK
    Hamza Khilji
    Oct 19, 2025
    1.0
    Complete rude and disrespectful individuals. Came 15 minutes before closing and locked the door and wouldn’t let me and a few others in. I drove from 30 minutes away and they didn’t care.
  • AA
    Aron
    Oct 8, 2025
    5.0
    workers always there to help out. Never had an issue, keep up the great work

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 6:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.