Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2092 in Washington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 6 Blocks East Of The Us Capitol.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
399 reviews
5 stars
271
4 stars
21
3 stars
8
2 stars
9
1 star
90
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Joyzann, Priscilla, and Shamara.
Inconsistent Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.
Pricing Issues
Several customers expressed dissatisfaction with high fees for services like printing labels and using tape, suggesting a perception of unfair pricing.
Efficiency
Customers frequently noted quick service and minimal wait times, contributing to a positive overall experience.
Store Cleanliness
The store was generally described as clean and well-organized, enhancing the customer experience.
- FAFrank AveryOct 27, 20255.0Joyzann (and rest of the team) was an absolute saint. Made a usually inconvenient process super easy for me with no prompting or asking during their peak drop off hours. She just saw a bunch of opportunities to be nice and helpful and did it. Big thanks to her making a rough day a little nicer!
- BBBurna BoidOct 25, 20254.0Anytime I’ve come to this particular location, the staff are always very pleasant and helpful. Though parking is not the most convenient (I’ve unfortunately gotten a ticket due to my time-saving tactics), I’m never waiting too long, considering the line that’s usually present. It look worse than what it truly is.
- CCClaire COct 23, 20255.0Joyzann provided careful and thorough service for my complicated request. She was cheerful and chatty. I had a great experience working with her. I also like how all the employees at the store check with you before making you wait in line to see if you can use the automated return service so that you don’t waste your time.
- JJJasmineOct 15, 20255.0The employees at store 2092 are all the reason I’ll be exclusively driving out her for any printing and shipping needs. I got to see them interact with all of their customers - the regulars being the most wholesome interactions. Honestly made my entire day stopping in here.
- WTWalter TerschOct 15, 20255.0I have had consistently good experiences at this store. Walked in on a weekday morning today and Priscilla efficiently and warmly squared away both my package return and notary public needs. This small storefront UPS store punches above its weight in terms of the service it provides to our community.