Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0707 in Mount Prospect offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Golf Plaza Center Next To Ace Hardware.
This location is the definition of cutting corners. They have two registers but only one person working, no matter how long the line gets. I waited way too long with zero acknowledgment from the staff—not even a simple “thanks for your patience.”
To make it worse, I came in for notary services only to be told after I waited that their notary commission had expired. No apology, no alternative suggestion, no effort to help—just a shrug and “we don’t have it anymore.”
If you’re looking for efficiency, professionalism, or even basic courtesy, avoid this place. They clearly don’t care about customer time or experience.
GH
Grace Hersh
Oct 11, 2025
1.0
If I could give a zero, I would have. It is Saturday just before noon. There is a sign taped to the door, "Sorry for the inconvenience. Back in 20 minutes." Useless sign since you have zero idea WHEN the 20 minutes began or will end. It's a total waste of time and an incredibly stupid way to conduct a business.
TD
Teresa De Dominicis
Oct 9, 2025
5.0
Good service, quick helpful responses.
LL
Lyndon L.
Sep 29, 2025
1.0
The owner of the store, who is also the main receiver of packages is the rudest person I’ve ever met in the customer service industry.
I asked him nicely on how to track a package that was last scanned in his store, and he responded without any courtesy or offer to help in locating the package.
He just dismissed me by saying call UPS .
JM
jane majerczyk
Aug 25, 2025
1.0
40 minutes Before posted closing time location sign said open nobody was there door locked