The UPS Store

Reviews

• JL

  Jade London

  Sep 6, 2025
  1.0
  They do not have enough staff and have no plans on hiring more people. They only have two registers and only one associate ever seems to know what they’re doing in there. The line is always long and out of the door.
• NK

  Nitish Kovalam

  Sep 2, 2025
  1.0
  They lost my package that had important passport stuff after I paid 70$ for it
• DG

  Dr Dennis Gumm

  Aug 17, 2025
  4.0
  I have been a mailbox holder, at this facility for over 15 years. Staff is always courteous and efficient.
• JJ

  Jon Jon B jr

  Jul 24, 2025
  1.0
  Employee refuse to print printing labels. Said it's broken but with his body language it's not. Then i said i can send the ile thru email an print from the printer he said you canmot do that. I told him i used to worked in this field before so i lnow. He is being stupid at bad customer service. I came a long way and does'nt care. He is bad for the company.
• JK

  Justin Kemp

  Jun 18, 2025
  1.0
  Sent a box of my deceased fathers things to Mississippi to my sister, mainly so my little sister could have the little brown wooden box inside... it definitely needs work to day the least. After paying $400 for the box to get shipped I surely didnt expect it to arrive like that. Called to get file a claim... been almost a month and they have yet to contact me or send my insurance check. The people at this store were very helpful.... but past that I will never use U.P.S again. Absolutely pathetic display of customer service not only from their workers but also from the company itself. Not gonna call a 1000 times so maybe having this posted for the world to see will prompt them to respond faster... either way I wouldnt ship anything breakable or valuable from UPS ever again I did all that already 3 weeks ago. Hence me saying I am waiting on a reply? Or did you miss that part???

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