The UPS Store

3.4
162 reviews
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Business Details

46-28 Vernon Blvd, Long Island City, NY
11101, United States
(718) 406-9385
https://locations.theupsstore.com/ny/long-island-city/46-28-vernon-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6196 in Long Island City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 46th & Vernon Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
46-28 Vernon Blvd, Long Island City, NY
11101, United States

Hours

Reviews

3.4
162 reviews
5 stars
84
4 stars
12
3 stars
7
2 stars
4
1 star
55

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and efficient service, others report rude and unhelpful interactions.

Pricing Issues

Many customers express dissatisfaction with high and unclear pricing, including fees for printing and packaging services.

Efficiency

Some reviews highlight quick service and efficiency, especially during busy times, while others mention long wait times and poor handling of customer requests.

Store Conditions

The store is often described as crowded and poorly organized, leading to a frustrating experience for customers.

Staff Competence

While some staff members are noted for their helpfulness and knowledge, others are criticized for lack of training and poor customer interaction.
  • LB
    Laura Barisonzi
    1 day ago
    1.0
    Computer that they rely on for office services is 15 years old and has no functioning software. Office support is incompetent.
  • HH
    Healy
    Oct 19, 2025
    5.0
    Shout out to employee 171346 (sorry I don’t know his name, only see his employee # on the receipt) Today he helped me to ship an item to China, the process was super fast and smooth! Really appreciate his work🤞
  • TC
    Thomas Craven
    Oct 17, 2025
    4.0
    It’s a UPS store! Small and busy but staff is knowledgeable and accommodating. Printing is easy but a bit expensive. Note you can get 20 pages free printing at the library on Center, but only black and white. UPS Store seems to be the best local option for color printing.
  • DM
    Darby Mitchell
    Oct 16, 2025
    1.0
    Terrible experience. Called ahead to ask if they do print jobs and what it was. They said they do but they don’t. You have to log into your email and send it to their pretty crappy printer. Those are printing services. That’s do it yourself. They also charge you to use the computer on top of the print copies, and when the printer with the settings the employee changed did the wrong thing, I still had to pay for the copies. $7 for 4 8x11 copies on crap paper is robbery.
  • TT
    Terrance
    Oct 12, 2025
    5.0
    The store is extremely busy and crowded but the young man working the weekends is incredibly efficient and fast and friendly. Always helping the customers as fast as possible and seems he he cares . The location would benefit from an extra staff member and self service but the young staff member always goes an extra mile. Good staff but crowded store
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.