The UPS Store

2.6
119 reviews
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Business Details

3910 W 6th Ave, Stillwater, OK
74074, United States
(405) 624-8400
https://locations.theupsstore.com/ok/stillwater/3910-w-6th-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6124 in Stillwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Kolby Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
3910 W 6th Ave, Stillwater, OK
74074, United States

Hours

Reviews

2.6
119 reviews
5 stars
40
4 stars
6
3 stars
1
2 stars
6
1 star
66

What are people saying?

AI-generated from customer reviews

Staff Performance

Customer feedback is mixed regarding staff friendliness and efficiency; while some praise the staff for being quick and helpful, others report unhelpful or rude interactions.

Service Speed

Many customers appreciate the fast service, especially for Amazon returns, but there are consistent complaints about long wait times due to understaffing.

Operational Issues

Numerous reviews highlight problems with the store's hours, including frequent late openings and understaffing during peak times, leading to customer frustration.

Package Handling

There are serious concerns about package handling and tracking, with reports of lost packages and poor communication regarding package status.

Customer Service

Overall customer service is criticized, with many reviews mentioning a lack of responsiveness, poor communication, and inadequate problem resolution.
  • BP
    Bryan Payne
    Oct 1, 2025
    5.0
    The staff is always kind and courteous and very fast at getting me in and out very quickly
  • BB
    Britster555
    Sep 30, 2025
    4.0
    The staff are always upbeat, friendly, and provide quick and efficient service :)
  • KL
    Kim Loucks
    Sep 28, 2025
    1.0
    Been there twice to take back Amazon products. Staff is very unfriendly and SLOW!!!! And why arent they open Sundays???? They need more than one in Stillwater!!! And also every UPS store should have a little seating there for elderly people I've seen them standing in line in pain having to wait when there's no chair at all for them to sit on!!! What about the ADA? Does that not apply here?
  • LK
    Larry Kothe
    Sep 25, 2025
    5.0
    Service, friendly, all smiles, knowledge, above all, SERVICE..
  • MP
    M p
    Aug 29, 2025
    2.0
    Need more staff. Need to greet customers as they come in and set expectations if there is a line
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