The UPS Store

3.0
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2839 in Eden Prairie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Corner Of Prairie Center Drive & Flying Cloud Drive Between Pier1 & Party City.

Details

  • DeliveryNot available

Location

The UPS Store
574 Prairie Center Dr, Eden Prairie, MN
55344, United States

Hours

Reviews

3.0
121 reviews
5 stars
55
4 stars
2
3 stars
4
2 stars
8
1 star
52

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Inconsistent Hours

Numerous reviews mentioned that the store was not open during posted hours, causing inconvenience for customers.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their exceptional service and willingness to help.

Additional Fees

Customers expressed frustration over unexpected charges for services and materials, such as tape and printing labels.

Mixed Experiences

While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service quality.
  • OY
    Oliver Yeung
    Nov 2, 2025
    1.0
    Terrible service
  • LF
    Lisa Marie Furth
    Oct 27, 2025
    1.0
    The service at this location is so sub par - I will never do business here again!
  • JD
    johnathan duffy
    Oct 5, 2025
    1.0
    Brought a tapeless box less return from Amazon and I was borderline yelled at to have tape or they were going to charge me Super rude, no customer service. Walked in and they said “what do you need” in a snarky voice. Will never use this ups again
  • AH
    allison huberty
    Sep 21, 2025
    1.0
    Not open during google posted hours and what the sign says on the door!
  • KF
    Kelly Fetsch
    Aug 6, 2025
    1.0
    They have no service in their store. Tell you to join the guest Wi-Fi to get connection, but they said that they don’t know the password to the guest Wi-Fi not really sure how that helps them as a business when people are constantly coming in to ship things and using their cell phone to know that information possibly. The guy was very rude and acted like it was my issue even though his store was the one that didn’t know their password.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.