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The UPS Store #2839 in Eden Prairie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Corner Of Prairie Center Drive & Flying Cloud Drive Between Pier1 & Party City.
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Inconsistent Hours
Numerous reviews mentioned that the store was not open during posted hours, causing inconvenience for customers.
Helpful Staff
Despite negative experiences, some customers praised specific employees for their exceptional service and willingness to help.
Additional Fees
Customers expressed frustration over unexpected charges for services and materials, such as tape and printing labels.
Mixed Experiences
While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service quality.
OY
Oliver Yeung
Nov 2, 2025
1.0
Terrible service
LF
Lisa Marie Furth
Oct 27, 2025
1.0
The service at this location is so sub par - I will never do business here again!
JD
johnathan duffy
Oct 5, 2025
1.0
Brought a tapeless box less return from Amazon and I was borderline yelled at to have tape or they were going to charge me
Super rude, no customer service. Walked in and they said “what do you need” in a snarky voice. Will never use this ups again
AH
allison huberty
Sep 21, 2025
1.0
Not open during google posted hours and what the sign says on the door!
KF
Kelly Fetsch
Aug 6, 2025
1.0
They have no service in their store. Tell you to join the guest Wi-Fi to get connection, but they said that they don’t know the password to the guest Wi-Fi not really sure how that helps them as a business when people are constantly coming in to ship things and using their cell phone to know that information possibly. The guy was very rude and acted like it was my issue even though his store was the one that didn’t know their password.