The UPS Store

Reviews

• CB

  Chad Bracken

  Oct 17, 2025
  1.0
  Over charged multiple items compared to other UPS Stores. Also, refused to put my return to sender address where I stay. Stated I needed to put local address or can not send package. I literally live across the country 2,500 miles away but the guy told me I had to have a local California address Worst experience in my entire life with this location and person. Would recommend if needing UPS Store stay far away from this location.
• JF

  Joseph Frotton

  Sep 12, 2025
  5.0
  I’ve been coming to this UPS Store long before Amazon took over as a return place. Used to have a business mailbox here years ago. People need to understand just how hard the employees are working, and the amount of packages they have to deal with. On so many occasions I see people so confused when they have to pay for a box, or tape for a return. This is a business, and the tape is not that expensive. Customers should know this going in. Anyway, just wanted to share and say that they do a fantastic job, even when people go there for a FREE RETURN, and still complain… Keep up the good work!
• MW

  Matthew Wohlert

  Jul 11, 2025
  5.0
  Great customer service and short wait.
• LB

  Ldy Borch

  Jun 28, 2025
  1.0
  Brought in an Amazon return (a pack of screen protectors for my phone that did not work) that required a box for the return (when it was sent to me in a padded bag). I grabbed a small box (it was a small uncrustable box) and took it in and was told that there would be a $2 taping fee. Really $2 for maybe 4in. worth of tape. Really?
• SR

  Shantel Del Rosario

  Jun 2, 2025
  5.0
  Went to UPS, line was wrapped around and kept growing, Scamus had a great attitude even though he was short staffed