The UPS Store

3.7
295 reviews
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Business Details

9119 Hwy 6, Missouri City, TX
77459, United States
(281) 778-3700
https://locations.theupsstore.com/tx/missouri-city/9119-hwy-6
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6085 in Missouri City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 @ Sienna Parkway Across The Hwy From Chick Fil A.

Details

  • DeliveryNot available

Location

The UPS Store
9119 Hwy 6, Missouri City, TX
77459, United States

Hours

Reviews

3.7
295 reviews
5 stars
187
4 stars
11
3 stars
4
2 stars
10
1 star
83

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for their helpfulness, kindness, and professionalism, with specific mentions of employees like Linda, Matthew, and Jessica.

Inconsistency

Several reviews highlighted inconsistent experiences, with some customers reporting excellent service while others faced rude or dismissive behavior from staff.

Fees and Policies

Customers expressed frustration over unexpected fees for printing labels and the store's policies regarding Amazon returns, which seemed to vary from other locations.

Long Wait Times

Multiple reviews noted long wait times and understaffing, leading to dissatisfaction among customers during busy periods.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly regarding the staff's willingness to go above and beyond to assist.
  • SN
    Sanjay Nair
    Oct 11, 2025
    5.0
    Matthew Jogee was a very kind and respectful worker. He needs a raise the way he was moving speedy fast and giving us a comfortable experience with returning items.
  • MT
    Moses K Tawose
    Oct 6, 2025
    4.0
    Time sensitive, prompt attention and ready to listen and helps if needed. All you need is made yourself vulnerable by asking and voila there you go!!!
  • SM
    Shaniqua McElroy
    Sep 26, 2025
    1.0
    Came to this location to mail a package. I was unable to print the paid postage label for my package and while this location agreed to print it they also charged me a $2.70 printing fee and $0.20 for the printing paper.
  • LE
    Laurie English
    Sep 20, 2025
    5.0
    I use this store often and have never had a bad experience
  • MD
    M.A. Detrick
    Sep 9, 2025
    5.0
    The Staff are incredible Problem Solvers. Staff is Focused and Diligent with each new customer while we waited in line. Atmosphere were good vibes. Felt safe and secure.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.