The UPS Store

4.0
162 reviews
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Business Details

4711 Forest Dr, Columbia, SC
29206, United States
(803) 790-0500
https://locations.theupsstore.com/sc/columbia/4711-forest-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3137 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Lowes Foods And Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
4711 Forest Dr, Columbia, SC
29206, United States

Hours

Reviews

4.0
162 reviews
5 stars
118
4 stars
4
3 stars
2
2 stars
5
1 star
33

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Braden, Ricky, and Yash for their exceptional service.

Inconsistent Hours

Several reviews noted issues with the store's operating hours, including early closures and incorrect hours listed online, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with perceived price gouging and high costs for packaging materials, which were not clearly communicated beforehand.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about unprofessional behavior from some staff and issues with lost packages.

Efficiency

Customers appreciated the quick service and efficiency in handling shipping and printing needs, with many noting that the staff managed busy times well.
  • HL
    Hely Lozano
    2 days ago
    1.0
    Very bad attention, the manager never went several times, then I found him, he told me that I had to translate it into ingies, then I went to him and he told me that he felt he could not attend me because he was very busy and that he did not work on Thursday or Friday for a notary, that is, my son is going to miss another week of school because he did not want to notice him very rude, no attention.
  • AW
    Anthony Wheaton
    Oct 18, 2025
    5.0
    Really great engaging service . Really nice people
  • SM
    Sadie Motorwalla
    Oct 3, 2025
    2.0
    Why does the location downtown close at 7pm but you close at 6:30pm? Make it make sense.
  • JG
    Jeffrey Godby
    Sep 29, 2025
    5.0
    This place always provides the best service. Akhil was especially helpful today!
  • CS
    Celeste Simmons
    Aug 19, 2025
    5.0
    There is a young man in here and he helps me out each year. He is friendly and professional and went the extra mile this year when my hands were too full. I think his name is Braeden. I’m so glad he has beeN a part of your team.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.