The UPS Store

4.0
175 reviews
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Business Details

1395 S Columbia Rd, Grand Forks, ND
58201, United States
(701) 775-2756
https://locations.theupsstore.com/nd/grand-forks/1395-s-columbia-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1609 in Grand Forks offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Strip Mall South Of Perkins.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible restroomNot available

Location

The UPS Store
1395 S Columbia Rd, Grand Forks, ND
58201, United States

Hours

Reviews

4.0
175 reviews
5 stars
127
4 stars
4
3 stars
3
2 stars
5
1 star
36

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jace, Tina, and Christian.

Efficiency

Customers frequently noted quick service and efficient handling of their needs, especially during busy times.

Mixed Delivery Experience

While the store staff received high marks, there were numerous complaints about UPS delivery issues, including missed deliveries and poor communication.

Positive Environment

The store was described as clean and organized, contributing to a pleasant customer experience.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to assist with various services, including notary and package handling.
  • WB
    Wendy Bell
    Nov 3, 2025
    5.0
    Pleasant, fast service, out the door in under 3 minutes
  • RR
    Rachel
    Nov 2, 2025
    5.0
    Jace is an awesome top notch employee! I was in today for a few returns and couldn’t help but notice and admire his very upbeat, friendly, helpful attitude! He was quick to help customers including me with a smile on his face. He helped about 5 of us in a matter of minutes while running the store on his own today! More customer service people should be like Jace! And shoutout to this store in general. I stop in often for Amazon returns and they are often very busy. I have always had a great experience here. Keep up the great work! We all appreciate your great services and work!
  • LT
    Lynne Thompson
    Oct 15, 2025
    5.0
    My return was so easy! Jace was so nice and he is very good!
  • HG
    Handyman Gary
    Oct 15, 2025
    5.0
    Tina is always helpful, has a smile on her face and treats my dog with respect!
  • JB
    JaKrysShya B
    Oct 6, 2025
    5.0
    Jace is great!!!!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.